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Commonwealth of Pennsylvania Security Officer 1 - Torrance State Hospital in Pennsylvania

Security Officer 1 - Torrance State Hospital

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Security Officer 1 - Torrance State Hospital

Salary

$36,929.00 - $54,309.00 Annually

Location

Westmoreland County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2024-82387-74710

Department

Department of Human Services

Division

HS Torrance St Hosp

Opening Date

04/25/2024

Closing Date

5/9/2024 11:59 PM Eastern

Job Code

74710

Position Number

50272010

Union

UGSOA

Bargaining Unit

R1

Pay Group

ST03

Bureau / Division Code

00210973

Bureau / Division

Department of Human Services/Torrance State Hospital

Worksite Address

121 Longview Drive

City

Torrance, Pennsylvania

Zip Code

15779

Contact Name

Sandra Schleicher

Contact Email

saschleich@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

Are you looking for an exciting challenge in an ever changing and fast-paced work environment? The Pennsylvania Department of Human Services is actively seeking a Security Officer 1 to be a part of our safety and security team. An ideal candidate for the position should be a motivated individual willing to perform a wide variety of safety and security related tasks on a healthcare campus. If you are a highly motivated and results-driven individual who enjoys working with and helping others, we encourage you to apply today to join our team of dynamic individuals!

DESCRIPTION OF WORK

As a Security Officer 1, you will work along a team consisting of other Security Officers and communicate with the Fire and Safety Marshal and Safety Manager to provide a safe and secure treatment environment for the care of individuals with mental illness. You will be responsible to ensure a safe environment in multiple buildings is maintained, as well as respond to emergency situations that may arise.

In this role, you will staff a control room desk, provide information to and screen visitors, patrol the campus, assist patients, and respond to unusual incidents. You will create detailed incident reports, as needed, and complete routine logs to record activities. You will also complete a wide variety of shift tasks and routines to ensure operations are in compliance with policies and procedures.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment

  • Work hours: You may be assigned to work 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM, or a floating shift. You will work any five days within a consecutive 7-day calendar period with regularly scheduled days off to include every third weekend.

  • Overtime and travel as needed

  • Work hours and days may change based on operational needs.

  • FREE PARKING!

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Special Requirement:

  • You must possess a valid Pennsylvania Motor Vehicle operator's license.

    Other Requirements:

  • You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.

  • You must be able to perform essential job functions.

    Legal Requirements:

  • A conditional offer of employment will require satisfactory completion of a medical examination.

  • This position falls under the provisions of the Older Adult Protective Services Act.

  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

    Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testonce for this posting.

  • Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess a current Pennsylvania driver's license which is not under suspension?

  • Yes

  • No

    02

    If you answered "Yes" to the question above, please provide the issuing date and license number. If you answered "No", please type N/A in the text box below.

    03

    You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    04

    WORK BEHAVIOR 1 – PATROLS ALL GROUNDS, BUILDINGS, PARKING LOTS AND AREAS ON CAMPUSPatrols all grounds, buildings, parking lots and areas on campus by foot or in a state-owned vehicle. Looks for unauthorized personnel, consumers/residents, open doors and windows; performs fence checks, checks for storm damage/downed tree limbs, ensures roadways are clear and accessible; and recommends ticketing of individuals for parking violations.

Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

  • A. I have experience patrolling all grounds, buildings, parking lots and areas on campus by foot or in a vehicle. I have looked for unauthorized personnel, consumers/residents, open doors and windows; performed fence checks, checked for storm damage/downed tree limbs, ensured roadways were clear and accessible; and I have recommended ticketing of individuals for parking violations.

  • B. I have experience patrolling all grounds, buildings, parking lots and areas on campus by foot or in a vehicle. I have looked for unauthorized personnel, open doors and windows; I have performed fence checks, checked for storm damage/downed tree limbs, and ensured roadways were clear and accessible. I have NOT recommended ticketing of individuals for parking violations.

  • C. I have experience patrolling buildings. I have looked for unauthorized personnel, and open doors and windows.

  • D. I have no experience related to this work behavior.

    05

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The type(s) of areas/buildings you patrolled

  • The actual duties you performed

    06

    WORK BEHAVIOR 2 – WRITES INCIDENT REPORTSWrites incident reports which includes a detailed narrative description of the nature of security violations/other incidents such as taking photos of patient injuries and storing in the computer, vehicle accident reports, incidents involving possible patient abuse cases including but not limited to saving, archiving, and showing video through use of CCTV. Maintains logs signing visitors in and out, checks ID badges, records names of employees on grounds after normal working hours, checks on the status of employees by doing a door report through the door access system, logs keys in and out, and logs other incidences related to the security of the assigned areas. Completes daily shift patrol log, detailing all actions taken during the shift.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience writing incident reports which includes a detailed narrative description of the nature of security violations/other incidents such as vehicle accident reports; and I have experience taking photos and gathering and showing video through use of CCTV related to possible patient abuse; and I have experience monitoring the location of visitors and employees by using logs to sign visitors in and out, checking on the status of and recording names of employees on grounds after normal working hours, and detailing all actions taken during the shift, checking ID badges, door access systems, and logging keys in and out.

  • B. I have experience writing incident reports which includes a detailed narrative description of the nature of security violations/other incidents such as vehicle accident reports; and I have experience monitoring the location of visitors and employees by using logs to sign visitors in and out, checking on the status of and recording names of employees on grounds after normal working hours, and detailing all actions taken during the shift, checking ID badges, door access systems, and logging keys in and out. I do NOT have experience taking photos and gathering and showing video through use of CCTV related to possible patient abuse.

  • C. I have experience writing incident reports which includes a detailed narrative description of the nature of security violations/other incidents such as vehicle accident reports; and I have experience monitoring the location of visitors and employees by using logs to sign visitors in and out, recording names of employees on grounds after normal working hours and detailing all actions taken during the shift. I do NOT have experience checking ID badges, checking on the status of employees, logging keys in and out, taking photos and gathering and showing video through use of CCTV related to possible patient abuse.

  • D. I have successfully completed college-level coursework related to report writing.

  • E. I have no experience or coursework related to this work behavior.

    07

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The type(s) of reports/logs you completed

  • The nature of the security violation you detailed

  • The type(s) of photos or videos taken

    08

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    09

    WORK BEHAVIOR 3 – ORAL COMMUNICATIONOrally communicates with all staff, visitors, vendors, consumers/residents, etc.; answers the phone, transfers calls to appropriate office and gives requested information to callers; assists and directs visitors to desired persons, offices, or buildings; announces codes (fire alarms, medical emergency, etc.) over phones, pagers, or loudspeakers; reports thefts, unauthorized leave, vandalism, etc. to police or appropriate personnel; and gathers pertinent initial information of incidents to report to authorized personnel.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience orally communicating with all staff, visitors, vendors, consumers/residents, etc.; answering the phone, transferring calls to appropriate office and giving requested information to callers; assisting and directing visitors to desired persons, offices, or buildings; announcing codes (fire alarms, medical emergency, etc.) over phones, pagers, or loudspeakers; reporting thefts, unauthorized leave, vandalism, etc. to police or appropriate personnel; and gathering pertinent initial information of incidents to report to authorized personnel.

  • B. I have experience orally communicating with all staff, visitors, vendors, etc.; answering the phone, transferring calls to appropriate office and giving requested information to callers; assisting and directing visitors to desired persons, offices, or buildings; reporting thefts, unauthorized leave, vandalism, etc. to police or appropriate personnel; and gathering pertinent initial information of incidents to report to authorized personnel. I have NOT announced codes (fire alarms, medical emergency, etc.) over phones, pagers, or loudspeakers.

  • C. I have experience orally communicating with all staff, visitors, vendors, etc.; answering the phone, transferring calls to appropriate office and giving requested information to callers; and assisting and directing visitors to desired persons, offices, or buildings. I have NOT reported thefts, unauthorized leave, vandalism, etc. to police or appropriate personnel, and I have NOT gathered pertinent initial information of incidents to report to authorized personnel.

  • D. I have successfully completed college-level coursework related to speech or oral communication.

  • E. I have no experience or coursework related to this work behavior.

    10

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • Who did you communicate with

  • The actual duties you performed

    11

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    12

    WORK BEHAVIOR 4 – CONDUCTS INSPECTIONS OF BUILDINGSConducts interior and exterior inspections of buildings; looks for and reports fire hazards, safety hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft; conducts proper opening and closing procedures of buildings (such as making sure all doors are locked or unlocked at appropriate times and allowing access to certain individuals when requested by their supervisor); reports safety/security violations to superior officer or appropriate personnel or submits work orders to have issues corrected; and performs searches on visitors, consumers, vehicles and room/unit services looking for contraband and/or hazardous items.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience conducting interior and exterior inspections of buildings looking for and reporting fire hazards, safety hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft; I have conducted proper building opening and closing procedures; I have reported safety/security violations to appropriate personnel; and I have performed searches on visitors, consumers, vehicles and room/unit services looking for contraband and/or hazardous items.

  • B. I have experience conducting interior and exterior inspections of buildings looking for and reporting fire hazards, safety hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft; I have conducted proper building opening and closing procedures; and I have reported safety/security violations to appropriate personnel. I have NOT performed searches on visitors, consumers, vehicles and room/unit services looking for contraband and/or hazardous items.

  • C. I have experience conducting interior and exterior inspections of buildings looking for and reporting fire hazards, safety hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft; and I have conducted proper opening and closing procedures of buildings. I have NOT reported safety/security violations to appropriate personnel; and I have NOT performed searches on visitors, consumers, vehicles and room/unit services looking for contraband and/or hazardous items.

  • D. I have no experience related to this work behavior.

    13

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The type(s) of inspections you completed

  • The type(s) of searches you conducted

  • The type(s) of safety/security violations you reported

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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