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Introduction

At IBM, we believe technology shapes the world, and we are a catalyst for that innovation and creativity. We are on the forefront of groundbreaking change - improving businesses, society, and the human condition. As a leader in Hybrid Cloud and AI, we are leading the charge in a world-wide digital transformation.

Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story and is responsible for positioning IBM in the market. We define and optimize IBM's brand, capture the market's attention, and articulate our point of view for clients, partners, the media, and even other IBMers. As part of our team, you'll be surrounded by bright minds and keen collaborators - always willing to help and be helped - as you apply passion to work that will compel our audience to choose IBM's products and services.

When you join IBM, you join a culture of openness, collaboration, and trust. You join a team of IBMers who are helping technology support a positive global transformation. So join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life.

On the IBM team in Kuala Lumpur, you will accelerate your career at an iconic company known as a pioneer in computing. You will join a supportive and inclusive work culture full of growth oriented IBMers. There are countless opportunities to develop through skill-specific trainings and career development resources, enabling you to forge your own career path. In addition to a competitive package, IBM offers a collaborative and growth-oriented work environment and global responsibilities. Join us in Kuala Lumpur and be part of a team that is shaping the future of technology in Malaysia and beyond.

Your Role and Responsibilities

Our Experience Engine team is looking for a Marketing Automation Specialist. Comprised of data experts and demand drivers, Experience Engine plans, executes, and optimizes our brand to demand to sales experiences in order to convert our qualified pipeline into revenue growth.

As a Marketing Automation Specialist on our Demand Generation team, you will be a subject matter expert in Marketo with a deep knowledge in audience segmentation, response routing and nurture programs that ensure digital campaigns drive revenue for the business. You will be working with a team that is making data-driven decisions. You should have a mindset to be continually learning, always staying up-to-date on the latest marketing technologies, and thrive in an environment that embraces transformation.

Your responsibilities will include, but aren't limited to:

• Independently building and executing end-to-end inbound and outbound campaigns in Marketo with an emphasis on continuous optimization

• A/B Testing and Optimization: you are constantly looking for ways to improve campaign design

• Developing a deep understanding of databases and reporting tools and metrics in order to troubleshoot and execute against stakeholder requirements

• Being the go to expert for Marketo needs across our different marketing and communications functions, including representing Experience Engine and the Demand team on transformation projects and key initiatives

This is a Hybrid role, attendance to the office is requested at least 4 times a week until the team is comfortable with the work environment. Then it can come down to 3 times per week depending on the role.

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Required Technical and Professional Expertise

• Understanding of digital marketing and experience or strong interest in marketing automation

• Strong relationship building, negotiation and presentation skills in Japanese

• Logical, structured thinking and the ability to exercise a high level of independent judgment based on data-driven analysis and business priorities

• JLPT (Japanese Language Proficiency Test) N2.

• Business-level Japanese and English (reading, writing, listening, and speaking all on a daily basis)

Preferred Technical and Professional Expertise

• Experience with Marketo, Unica, or other related Marketing Automation tools* Exposure to A/B Testing and Optimization* Exposure to email marketing,* Attention to details* Change and growth-oriented mindset* Curiosity and ongoing learning desire

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About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.