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IBM Partner Technical Specialist - Sustainability (2024 Campus Hiring) in Petaling Jaya, Malaysia

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The IBM Sustainability Partner Technical Specialist is a technical pre-sales specialist who provides prospects, customers, IBM business partners and the IBM's sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Sustainability Software solution portfolio. This portfolio includes solutions such as Envizi, Maximo, TRIRIGA, Environmental Intelligence Suite, IBM Sterling Order Management, Supply Chain Intelligence Suite, etc. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

The Partner Technical Specialist engages in pre-sales activity of the sales cycle including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proof of Concepts. They understand the client's business requirements, technical requirements and competitive landscape as it pertains to the IBM Sustainability Software solution pillar. This role requires a consultative, solutions-focused approach that requires in-depth needs analysis (discovery), art of the possible demonstrations, customized presentations and demonstrations, and delivery of written documentation and other material to support the sales team and sales opportunities. When engaged for a specific opportunity or project, the Partner Technical Specialist role is responsible for the technical accuracy of the proposed solution.

As this solution suite is large and comprised of many different individual solution components, when applicable, the Sustainability Partner Technical Specialist will also pull in other resources such as solution focused SMEs, Partners, etc. to help drive a successful technical solution review with our clients.

Responsibilities of the Sustainability Partner Technical Specialist as trusted advisor includes

  • Client discovery, delivering art of the possible and tailored solution demonstrations for key client stakeholders.

  • Supporting responses to RFPs (request for proposals/RFPs and requests for information/RFIs)

  • Creatively prescribing solutions to help solve a client's business initiatives and challenges.

  • Communicating solution proposals at any level of the business required from a CxO to a detailed business and/or technical sponsor.

  • Coordinating and collaborating with internal and external SMEs (IBM'er and partners) to drive more detailed solution focused discussions.

Key Responsibilities

  • Performs in-depth analysis/discovery of customer's business and technical requirements and develops clear definition of the appropriate solution including business use case demonstrations, associated operational and value benefits, and overall value proposition of the IBM solution set.

  • Develops, maintains and delivers solution demonstrations to solve customer's business and technical requirements.

  • Ensures client success through deployment strategies (i.e. Engaging services and business partners to help a customer successfully deploy the technology)

  • Develop business partners to be self-sufficient to conduct Sustainability business.

  • Contributes to Opportunity Identification

Required Technical and Professional Expertise

To be a successful Partner Technical Specialist you will have background in technical sales, technical design, and solution delivery experience. You will be a self-reliant, technical leader with hands-on experience with Data and AI and Automation Technologies, with an understanding of hybrid cloud deployment architectures and DevOps is important.

  • Bachelors' Degree or equivalent preferably in IT or any other technical field

  • Ability to engage in face-to-face partner engagements when appropriate.

  • Strong Oral, Written Communication, and Presentation Skills

  • Eagerness to seek and build new skills

  • Ability to successfully work with sales reps, SMEs and business partners to close business deals.

  • Ability to manage multiple accounts and associated opportunities simultaneously.

Preferred Technical and Professional Expertise

  • Strong experience and understanding of pre-sales support processes is a plus

  • Knowledge of Containerization and Kubernetes (i.e. Red Hat OpenShift)

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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