Job Information
CAE USA INC Group Leader, Technical Services in Petawawa, Canada
Role and Responsibilities
In this role, the Group Leader Technical Services will be responsible to lead the maintenance team responsible for the training equipment preventive and corrective maintenance at customer site. The incumbent will be responsible to meet “Performance Based Accountability” Key Performance Indicators (KPI) that are directly related to CAE revenues and profits for this contract.
Responsibilities will include, but are not limited to:
Coordinate and supervise preventive and corrective maintenance to achieve required availability and reliability KPI on flight training devices and other training equipment/facilities.
Supervise a dynamic team of technical staff that must meet the set KPIs.
Create work schedules, ensuring that an adequate roster is available at all times to cover contracted training availability window.
Provide staff guidance and leadership to ensure that equipment remains at peak performance to support internal and external customers.
Identify and track recurring and potential system problems and confer with technical experts and colleagues to formulate plans to solve problems.
Recommend and develop new procedures for testing, maintenance and repair.
Ensure that all technical information in the organization is disseminated to subordinates.
Liaise with co-workers to share new ideas and lessons learned.
Assist in recruiting, hiring and developing staff to help them achieve their objectives.
Prepare and do performance reviews.
Qualifications
Associate’s degree or college degree in job-related field.
Minimum of 8 to 12 years of relevant experience.
Thorough understanding of aircraft terminology or simulation devices.
Able to interpret schematics and other technical documents pertaining to simulators and aviation.
Superior troubleshooting skills and in-depth knowledge of operating electronic testing equipment and advanced software diagnostic utilities.
Fluency in English
#LI-MC1
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.