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Description We are offering a long-term contract employment opportunity for a Sales Operations Coordinator II based in Philadelphia, Pennsylvania. This role involves providing administrative support to the sales team, managing sales-related reports, and ensuring the accuracy of customer records and affiliate revenue bookings. The successful candidate will operate within the industry, working meticulously to improve work order accuracy and contribute positively to the team.

Responsibilities:

• Ensure the timely collection of revenue by researching unreported/unpaid accounts and communicating with distributors

• Regularly update affiliate information through additional data entry to maintain accuracy

• Undertake all aspects of credit control work including the production of reminder letters and frequent contact with clients via phone and email

• Resolve fee-related issues and work order errors to improve work order accuracy

• Review client ledger balance reports with the Product Sales team, taking necessary action in relation to client funds and other points arising from the review

• Coordinate data collection from internal and external personnel, inputting data into standard and customized report formats

• Generate reports as requested, ensuring accuracy and efficiency

• Display punctual attendance and the ability to work nights, weekends, and overtime as necessary

• Conduct research analysis to identify and quantify billing adjustments to the sales force

• Perform other duties and responsibilities as assigned Requirements • Strong communication skills, both verbal and written

• Proven sales experience, preferably in a similar industry

• Proficiency in data entry and data collection

• Ability to prepare and analyze various types of reports

• Experience in reviewing and supervising work processes

• Familiarity with workstation support and managing technical issues

• Excellent phone presence and customer service skills

• Knowledge of reconciliations, billing, and credit processes

• Understanding of production and collection processes

• Familiarity with revenue accounting principles

• Consistent attendance and punctuality

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

• Ability to conduct research and analyze data

• Experience in making adjustments and specifications in work processes

• Understanding of funds, ledgers, and financial principles

• Willingness to work overtime when necessary

• Experience in working with distributors

• Strong attention to detail and organizational skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .