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Manulife Regional Sales Manager in Phnom Penh, Cambodia

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

In Office

Job Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Regional Sales Manager with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Sales management duties

  • Act as an escalation contact point to the assigned area

  • Manage a team of Insurance Specialists/Insurance Officers/PIS in the assigned areas

  • Manage daily activities of Insurance Specialists/Insurance Officers to ensure the assigned business targets achieved

  • Be responsible of overall sales production and sales productivity of assigned portfolio.

  • Be responsible to handle customer complaints if possible or be the key contact point for any customer feedback/complaints towards the company or the business partners

  • Proactively look at the neglected areas of the team and provide improvements accordingly

  • Visit branches and meet the Business Head and sales team on regular basis

  • Work with IO/IS/PIS, bank & internal team to clear all pending requirements for issuance of policies

Relationship management

  • Build up closely relationship at the bank branch/transaction office levels to ensure the business results are developed

  • Build up good cooperation with internal departments

  • Coordinate closely with the Account Managers/ Business Development Managers for all business-related issues of the assigned partners

Training activities

  • Be responsible of delivering soft skill and techniques of sales cycle in order to improve the quality and professionalism of sales staffs or banking sales team

  • Proactive in self-learning and improvement to meet up with job requirements, helping to improve personal productivity and effectiveness.

Sales Activity management

  • Responsible for planning and executing branch-based customer activities to generate referrals and leads

  • Plan business activity calendar with Branch Manager and ensure smooth execution

  • Help drive business development initiatives such as ‘Staff of the Month’, ‘Top Star Branch of the Month’ and other activities launched by MLV to recognize superior performance and drive sales

  • Support ‘Pilot’ initiatives undertaken by the Bancassurance Department to explore new opportunities of business and help drive these initiatives to write business.

  • Be able to conduct/organize sales seminars, group presentation, customer events

Team Development

  • Recruit qualified IO/IS/PIS team to meet up with business requirement.

  • Coaching and development of Insurance Specialists/Insurance Officers/PIS in the assigned areas.

  • Be responsible to develop and maintain a professional IO/IS/PIS team.

Nice to have:

  • Bachelor Degree, majoring in Business Administration, Marketing, Banking

  • At least 03 years of sales management experience in insurance or banking businesses or retail distribution

  • Have a good bancassurance background is preferable

  • Preferably obtain some basic life insurance qualifications

  • Strong knowledge of Microsoft Excel, Power point, Word and other designing software

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first cultureWe lead with our Values every day and bring them to life together.

  • Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

  • Continuous innovationWe invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

  • Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .