Job Information
Adelante Chief Technology Officer in Phoenix, Arizona
Chief Technology Officer
Job Details
Job Location
Adelante Healthcare Center Support Office - Phoenix, AZ
Position Type
Exempt
Education Level
Master's degree
Job Category
Health Care
Description
POSITION SUMMARY
Chief Technology Officer (CTO) establishes and directs the strategic long-term goals, policies and procedures for an Technology department. Determines an organization's long-term systems and network needs and any investment in infrastructure, hardware and software needed to accomplish the organization's objectives. The position is charged with overseeing data, security, maintenance and network for Adelante Healthcare including managing the overall technology. Provides technology vision and leadership with planning, development, and implementation for all technology strategies and ensure resources are aligned with Adelantes business needs. Establishes and maintains relationships and collaborative partnerships to deliver effective technology operations. Responsible for the overall performance and integration of technology infrastructure and security, technology policies, staffing, training, evaluation, budgeting, and risk management.
EXPECTATIONS
Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation and model for all other employees the highest standards of personal integrity, professionalism and competence.
OUR CORE VALUES
Compassion
Excellence
Integrity
Learning
Respect
Sustainability
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE:
Master’s degree in Health/Hospital Administration, Business Administration, Computer Information Systems, or related field with technology as a core emphasis
Minimum of fifteen (15) years’ experience with increasing responsibilities for management and support of healthcare technology systems and/or technology. Direct management of a major Technology operation preferred
Track record of success integrating diverse organizations and leading transformational and innovative improvement efforts
Demonstrated leadership skills in strategic planning and business and market development and operations
Proven ability to oversee large projects/programs that require problem identification, data synthesis, creation of recommendations and implementation skills
History of success building, managing, developing, and retaining high functioning technology teams
Demonstrated experience with technology infrastructure planning
Demonstrated experience with project management and policy development
Strong knowledge of technology network infrastructure requirements and components of local and wide area networks, communication protocols, data storage methods, data center design, and security
Demonstrated experience with systems design and development from business requirements analysis and workflow analysis
Knowledge of business theory, business processes, management, human resources, continuous improvement, marketing, finance, and operations principles, practices, and procedures
Experience using software/systems development lifecycle methodologies
Demonstrated experience leading technology staff of at least 15 FTE
Ability to communicate effectively with diverse constituents individually, in small groups, and in large venues
Experience managing financial resources
Experience with disaster and business continuity planning and execution
Demonstrated ability to meet organizational goals and objectives
In-depth knowledge of applicable laws and regulations as they relate to technology
Strong knowledge of relevant technology industry standards and benchmarks
Strong leadership skills
Excellent written, oral, interpersonal, and presentation skills
Ability to conduct and direct research on technology issues and products
Highly self-motivated, self-directed, and attentive to detail
Extensive experience working in a team-oriented/collaborative environment
Demonstrated successful experience negotiating vendor relationships, contracts, and grants
Ability to maintain confidentiality
Proficient with the use of Microsoft Office products
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
Additional Duties and Responsibilities
Attend and report on conferences, trade shows, and other special interest events
Utilize cell phone for business communications
Available 24/7/365 for emergencies
Drive to multiple company locations to perform duties
Other duties as request or assigned
PCMH
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
POSITION RESPONSIBILITIES/ESSENTIAL:
Ensure integration with the enterprise’s strategic planning process, and the resulting business strategy and plans.
Ensure Technology contributions are delivered with agility based on changing business objectives, goals, and strategies.
Collaborate with executive leadership and business partners to define and execute the digital business strategy.
Participate in and contributes to the assessment of external digital opportunities and threats, and internal technology capabilities required to achieve desired competitive positioning.
Develop and control annual operating and capital expenditure budget for technology to ensure the investments are consistent with the Adelante’s overall strategic objectives
Develop and maintain a technology workforce with the appropriate mix of business knowledge, technical skills and competencies.
Balance the need for growing the agility required to achieve digital business objectives, with ensuring the core technology functions are reliable, stable and efficient
Provide leadership, coaching and direction to the technology leadership team and staff
Ensure a nimble, flexible, responsive and customer-oriented technology model is in place to ensure effective and efficient delivery of information services, support and technologies to both internal and external customers
Perform ongoing evaluation to determine whether technology infrastructure meet the needs of the business, support its strategies, and are consistent with strategic direction and organizational goals and objectives
Maintain current awareness of new technologies, practices, and trends
Provide technical input and support for technology staff when necessary
Establish and maintain corporate relationships with external entities
Represent the organization as its information technology and innovation ambassador
Provide strategic and tactical planning, development, evaluation, coordination, and implementation for technology systems and tools
Oversee technology and communications systems projects, including voice, data, imaging, and office automation at the programmatic level
Develop and enforce technology policies and procedures to ensure the protection of technology assets and the integrity, security, and privacy of electronic information including those for architecture, security, disaster recovery, standards, purchasing, disposal, compliance, and service provisioning
Oversee technologies that support end-users in their productive use of electronic hardware, software, and services at the programmatic level
Responsible for system-wide lifecycle of technology assets
Manage congruency and integration of system-wide technologies and ensure their alignment with business goals and strategic plans
Evaluate technology systems performance and cost for corrective action
Manage technology staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
Provide development, execution, and management of technology-related service, products, and labor contracts to ensure deliverables are met
Evaluate technology systems performance and cost for corrective action
Manage technology staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
Provide development, execution, and management of technology-related service, products, and labor contracts to ensure deliverables are met
NONESSENTIAL SKILLS AND EXPERIENCE:
Proficient with the use of Microsoft Project and Microsoft Visio
Working knowledge and experience with Microsoft Windows and Linux server administration
Working knowledge and experience with network equipment configuration
Experience programming in 4thand 5thgeneration languages, systems batch scripting, and Web services scripting