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Foods manufacturing company eagerly looking for a Chargeback Specialist

Qualifications:

High School diploma or equivalent

College level accounting coursework or comparable work experience is required

3+ years Accounts Receivable experience in commercial credit, to include collections and customer service is required

Experience working with larger big box store accounts in the AR aspect

Strong computerized Accounts Receivable skills and intermediate spreadsheet and word processing skills are required

Description:

Primary point of contact for customers & sales team ensuring their inquiries and requests are addressed in a timely manner.

Responsible for processing and reconciling customer disputes, posting chargeback credit, maintaining documentation of chargebacks, and updating notes

Communicate with internal teams to research claims to determine validity of deductions.

Analyze chargeback for compliance against customer agreement.

Reconcile rebate deductions against related credit memos while reporting on deduction discrepancies.

Research deductions related to prompt pay discounts, sales tracing fees and administrative fees to determine validity based negotiated contract agreements

Investigate payment deductions related to overages, shortages and damages

Initiate actions on Unauthorized Deductions to include repayment from customers as applicable and/or the reclassification when appropriate.

Initiate actions on Authorized Deductions and clear deductions in compliance of office policy and procedures

Work closely with various levels of Sales to resolve overdue invoices, deduction and recommend further action required for all delinquent accounts

Work closely with Cash Applications as needed to ensure payments are appropriately applied.

Prepare reports and statistical data and information pertaining to collection activities to report to management.

Review analysis of customer aging to plan and determine appropriate action when collecting customer past due balances.

Document and submit for approval small balances and bad debt adjustments.

Maintain credit files and related records in accordance with company practices and regulatory requirements.

Provide outside auditors with requested information related to Accounts Receivable and customer account balances.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.