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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Technology Risk Senior Group Manager for the Office of the CTO space within PNC's Technology organization, you will be based in one of PNC’s Technology and Innovation Hubs – Pittsburgh, PA / Cleveland or Strongsville, OH / Dallas, TX / Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

As PNC expands and enhances its technology, our commitment to ensure our customers transactions are secure and the bank is mitigating risk is paramount. To succeed, we are adding leadership talent to address these initiatives.

This is a First Line of Defense leadership role within our technology organization and will work specifically with our technology leaders in the Office of the CTO, interacting across all lines of defense and other internal partners.

To be a strong consideration for this opportunity, you will need:

• Depth of technology risk management including governance and controls within a large bank or management consulting firm

• Experience implementing a risk framework to identify, assess, mitigate, monitor and reporting technology risk

• A strong technical acumen with a working understanding of cloud, security, networks, platforms, infrastructure, architecture and data

• Experience conducting risk assessments, control quality, identify gaps and monitor response and performance control

• Issue management

• Strong critical thinking

• Exposure working with regulators

• Comfort in leading complex discussions across technology and business with subject matter experts to push through clear and documented solutions

Job Description

• Governs the risk management program for a line of business through developing risk management strategies and overseeing program execution. Supervises the development of a comprehensive Risk Management Framework to define control expectations in a consistent and transparent management approach.

• Champions the risk management programs and is accountable for setting strategic direction and stability for relevant business function.

• Oversees execution of the risk management program within and/or across the lines of business to ensure bank is meeting federal, state, agency, legal and regulatory requirements. Increase the stability and predictability of operations and processes within a manageable risk appetite.

• Leads risk identification and assessment in working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit). Oversees and executes changes in internal and external factors and identifies emerging risks.

• Responsible for the development and execution of policy and procedure and provides complex technical subject matter findings, recommendations and results and trends to the organization, executive management and appropriate management committees.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.

• Live the Values - Role models our values with transparency and courage.

• Enable Change - Takes action to drive change and innovation that will transform our business.

• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Collaborating – Knowledge and ability to promote a culture of information sharing and working together to solve business problems and meet business goals.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Industry Knowledge – Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.

Internal Controls – Knowledge of and ability to create, implement, evaluate and enhance processes in internal controls.

Operational Risk – Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.

Organizational Governance – Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with same.

Regulatory Environment - Financial Services – Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.

Work Experience

Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.