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University of Miami Audiology Assistant 1, Northern Clinics in Plantation, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The Department of Otolaryngology is currently seeking a full time Audiology Assistant to work in Plantation, FL. The Audiology Assistant 1 improves access to patient care by increasing the availability of audiology services, increasing productivity by reducing wait times, enhancing patient satisfaction and reducing costs by performing tasks that do not require the professional skills of a certified and/or licensed audiologist.

​CORE JOB FUNCTIONS

  • Assists Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology. Supports the delivery of services, where appropriate.

  • Support the testing of pediatric patients, which may include interacting directly with children.

  • Prepares treatment room for examination of patient.

  • Assists with examinations by preparing supplies and handing instruments and materials to the audiologist as directed. Cleans and sterilizes instruments while observing principles of sterile technique.

  • Maintains accurate and complete patient records and documentation.

  • Provides patients with basic instruction and information regarding examination procedures.

  • Organizes and stocks audiology rooms with all supplies needed by specialty daily. Discards expired supplies.

  • Assesses audiology clinic organization and cleanliness weekly, hand sanitizer dispensers and reports the need to have them filled and/or to request deep cleaning.

  • Assists in performing clerical duties such as answering phone calls and maintaining administrative records.

  • Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.

  • Greets patients upon arrival and verifies patient information. Directs patient to the clinic or audiology room and ensures the patient is ready for the provider.

  • Documents all equipment issues and reports to appropriate managing staff.

  • Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms. Assists in the distribution of patient label stickers in Audiology.

  • Performs daily biologic checks of audiological equipment and reports any problems with equipment to the equipment manufacturer and Practice Manager.

  • Reports unusual incidents in a timely manner to appropriate supervisory personnel.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Certification and Licensing:

Audiology Assistant Certification completion within the first three months of employment.

Experience:

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment. Ability to multitask.

DEPARTMENT ADDENDUM

Department Specific Functions

The Audiology Assistant 1, Northern Clinics is an entry level position, that will be licensed shortly after beginning in this role. This Audiology Assistant 1, Northern Clinics improves access to pediatric patient care by increasing the availability of audiology services, increasing productivity by reducing wait times and enhancing patient satisfaction, and reducing costs by performing tasks that do not require the professional skills of a certified and/or licensed audiologist. This role supports audiologists in their evaluation and rehabilitation of both adults and children, and works well with other audiology assistants in the clinic to provide the best and most efficient patient experience possible. The incumbent will be expected to spend two to three days at the UHealth Plantation Clinic, and two to three days at the UHealth Boca Raton clinic, as determined by the Practice Manager.

  • Determine availability for an audiologist taking an add-on, using the clinical patient schedule for the day, and find an audiologist who can take the add-on. If the add-on cannot be taken, the AA will convey this to ENT.

  • Keep equipment/status records of equipment as directed by the Practice Manager.

  • Assist in pediatric appointments as needed.

  • Logs needed items in the monthly ordering sheet by due date disbursed by the Practice Manager.

  • Will spend two to three days at the Plantation clinic, and two to three days at the Boca Raton Clinic, as determined by supervisor.

  • Monitors audiology provider schedules & patient arrivals, and notifies providers(through designated channels like clinical mobile phones) of arrivals and readied patients in a timely manner.

  • Support the testing of pediatric patients, which may include interacting directly with children.

  • Assists with transition from waiting room to audiology division.

  • Records case history information for all audiology appointments once certification is received.

  • Makes case-by-case decisions on clinic flow that prioritizes shortened wait times and optimal patient care.

  • Assists audiologists with all clinical visits, including, ABR, VNG/ENG, hearing aid evaluations, pediatric and booth testing and otoacoustic emissions testing as needed.

  • Participates with the audiology licensee in research projects, in-service training, in public relations programs, or similar activities as planned, designed and directed by the audiology licensee.

  • Assists in implementing a plan or program for management and/or treatment developed by the supervising Audiology licensee.

  • Tests hearing aids to determine if they meet appropriate specification and/or mechanical performance.

  • Demonstrates knowledge of all types of hearing devices (hearing aid, cochlear implants, bone conduction devices).

  • Demonstrates care and use of the hearing aid controls, battery insertion and insertion of the hearing aid or ear mold into the ear.

  • Tests equipment to determine if the equipment is performing according to published specifications.

  • Screens hearing using established criteria on a pass/fail basis, including but not limited to newborn hearing screening.

  • Complete regular inventory checks as directed by the Practice Manager.

  • Prepares/stocks patient rooms as directed by the Practice Manager every morning and every night; this may include turning on/turning off equipment, restarting computers, among other items.

  • Check for cerumen impaction or infection to determine if patient needs to visit the ENT department for removal first.

#ED-LI1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H4

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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