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Compass Group, North America Catering Sales Director in Playa Vista, California

Compass Corporate

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Working as the Catering Sales Director, you are responsible for maintaining and establishing all costs and quality standards to ensure superior service and to maximize profits. You will work independently with a direct line to the client. You are expected to maintain excellent relationships with employees, guests and the client. You will be responsible for promoting the professional growth and development of the entire team. In addition, you will foster strong interdepartmental relations and integrate the catering service department with the facility plan of operations.

Key Responsibilities:

  • Work directly with the Service Managers in other regions as well as all regional Catering Directors to ensure all catering events are carried out according to the standards of the company and client.

  • Ensure high levels of customer service are executed for each event.

  • Interview, hire, train, as well as assist with scheduling all butlers and captains within the local staffing pool.

  • Conduct orientation for all Catering Directors/Managers regarding Company standards of service

  • Handle and resolve all employee relations issues with the partnership of the team

  • Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with the Director, Staffing Services.

  • Performs related duties and special projects as assigned

  • Supports Catering Directors and Managers with staffing budgets and maintains financial accountabilities as it relates to service

Preferred Qualifications:

  • Bachelors degree is preferred or equivalent professional experience

  • Strong knowledge of food, industry trends and fine dining points of service

  • A minimum of 4-6 years of experience in managing catering events

  • The ability to supervise food service and clean up is also essential

  • TIPs certification required

  • ServSafe certification recommended

  • Superior quantitative, oral and written communications and problem-solving/strategizing skills

  • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint

  • Proactive mindset to anticipate and support changes in our business

  • Conformity to the highest standards of personal integrity and ethical behavior

  • Exceptional customer service abilities

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    Compass Corporate

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