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Country:

United States of America

Location:

CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Leads team of intermediate to experienced Field Service professionals. Reviews escalated issues, establishes and maintains a good relationship with key customers, and responds to escalated complaints from high-profile customers. Responsible for maintaining training and audit/assessment programs and training field service staff.

Key Responsibilities

• Responsible for on time, on budget, quality implementations of HVAC modernization and i-Vu controls projects in seven Commercial Service markets

• Responsible for recruiting, development, and safety of project managers, engineers, and coordinators

• Review and provide input into project bids

• Build relationships with key accounts and subcontractors

• Key member of Zone leadership staff

Required Qualifications

• Bachelor’s degree OR High School Diploma/GED with 10+ years of Leadership experience in an industrial manufacturing company

• 5+ years of leadership experience

• 3+ years of Project Management experience

• 3+ years of experience in a customer facing role.

• Must have a valid Driver’s License

Preferred Qualifications

• Bachelor’s degree in engineering

• PMP preferred

• Working knowledge and understanding of commercial HVAC systems

• Commercial service management experience

• Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions

• Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications

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RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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