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Description

A Pomona based Medical Facility is seeking a reliable, friendly, and detail-oriented Medical Front Office Clerk to join it medical administrative team. The Medical Front Office Clerk will be primarily responsible for ensuring that our patients have a positive experience from the moment they enter our facility. The Medical Front Office Clerk must have 2 years of experience in the medical field.

Responsibilities:

1. Provide a warm welcome to patients and handle check-in and check-out process.

2. Assist the medical staff with administrative tasks to facilitate efficient workflow.

3. Answer phone calls, schedule appointments, and ensure patient records are correct and up-to-date.

4. Handle medical billing including preparation and mailing of patient invoices, and collection of payments.

5. Respond to patient enquiries in person and via phone, maintaining patient confidentiality at all times.

6. Verify medical insurance coverage and process insurance claims.

7. Maintain the office clean, orderly, and well-stocked with supplies.

8. Assist in maintaining appointment schedules for all doctors.

   Requirements

9. High School Diploma or equivalent; additional education or certification would be considered an advantage.

10. Previous experience in a medical front office or similar role is preferred.

11. Excellent communication and customer service skills.

12. Proficiency in computer applications, especially Microsoft Office Suite and medical software systems.

13. Strong organizational skills and ability to prioritize tasks in a fast-paced environment.

14. Knowledge of medical terminology and insurance processing is a plus.

15. Attention to detail and problem-solving skills.

16. Ability to handle sensitive information with integrity and confidentiality.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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