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Unilever Product Analyst (4 Open Vacancies) in Port Sunlight, United Kingdom

Job Title: Product Analyst (4 Open Vacancies)

Location: Port Sunlight Offices & Factories

JOB PURPOSE

Cloud is a critical enabler of Unilever’s digital future. It not only changes how we store and access data but, will also fundamentally improve how our business operates. Cloud enables innovation and delivery at cost effective scale and a pace by removing barriers and providing foundations for digital business transformation.

The Cloud Platform Services (CPS) team, part of the UniOps function, has a vision to accelerate cloud adoption to drive a future fit model for innovation and growth across Unilever.

As part of this team, you will be working with our customers and Cloud technology partners such as Microsoft Azure and Google Cloud (GCP), to create and evolve the entire services portfolio and roadmap for the Cloud Platform Services function.

The Product Analyst will have the opportunity to work with a dynamic team within Cloud product management, architecture, engineering, customer engagement (PEM’s) and delivery to extend current and future product features, usability, documentation, and related items. This variety will enable you to be innovative convergent thinkers who juggle competing requirements with agility.

You will be responsible for understanding, documenting, and defining business problems, eliciting end user needs and product requirements, including business rules. The Product Analyst is instrumental in the release planning and administration process and will focus on developing offerings in both Azure and GCP Cloud Service Providers.

RESPONSIBILITIES

  • Create functional requirements and use cases for common services across multiple applications.

  • Perform reviews of test cases, user acceptance testing, develop demo scenarios, perform demos of the product functionality.

  • Assist in beta and pilot programs with early-stage products and samples.

  • Create and support demo scenarios, demo scripts, etc.

  • Conduct walk-throughs and signoffs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.

  • Develop detailed requirements, features, user interface mock ups, storyboards, use cases, or other artifacts required to ensure a successful and quality product.

  • Work closely with the Platform Engagement team (PEM’s) and Advisory and Design team to analyse and assess best process/systems changes that meet the needs of CPS’s customers.

  • You will be expected to report out and provide status updates on projects to Product Managers.

  • Act as a team representative in cross functional project teams.

  • Troubleshoot and discuss technical solutions with appropriate development teams.

  • Identify and analyse problems associated with the product release.

  • Document and improve functional processes to ensure quality of work and consistency.

  • Participate in User Acceptance Testing (UAT) and manage issue tracking, provide regular and meaningful feedback to management, and assess problem resolution for effectiveness.

  • Provide training to the business to educate on release system tools, and business requirements to ensure for a timely/accurate new product introduction.

  • You will work closely with application development (or 3rd party partners) to ensure that business needs and timelines are met.

    ALL ABOUT YOU

Skills:

  • Previously supported a Product Services strategy and the building of platform products & services.

  • Strategically assess new opportunities, build alignment and efficiently capture qualitative and quantitative data to improve products and services.

  • Can conceptualize complex business requirements and effectively communicate them.

  • The ability to communicate technical jargon in a non-technical manner.

  • Possess strong analytical skills and a high degree of intellectual curiosity.

  • Can synthesize complex data into meaningful information as business workflows and deliverables.

  • Do not shy away from having difficult conversations with customers.

  • Ability to conduct market research and understand how it could benefit a product or service.

  • Deep understanding of Product lifecycle management /deployment Life cycle.

  • Critical thinking skills to recommend original and productive ideas.

  • Excellent attention to detail, but also the ability to see the “big picture”.

  • Results oriented: structured and organized as an individual with execution as a key orientation for driving results.

  • Comfortable working under pressure with real deadlines.

  • Demonstrable experience in working with globally distributed teams.

  • Deeply curious and motivated to drive continuous improvement across the product services portfolio.

  • Desire to learn and grow and encourage others to do the same.

  • Knowledge of cloud computing technologies and services in GCP and/or Azure.

Experience:

  • Proven experience in supporting the delivery of cloud products in an analyst role.

  • Excellent oral and written communication skills. Experience in communicating across many cross-functional areas, including external partners and customers.

  • Strong understanding of GCP and Azure cloud platforms eco-systems and cloud technology trends and roadmaps.

  • Proven experience in supporting the design and management of end-to-end product life cycles and launches.

  • Practical experience in applying Agile and DevOps methodologies as part of a product lifecycle.

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

Product Management experience or qualifications in:

  • Product analysis, go-to-market activities and product design discussions.

  • Collaborating with cloud architects, product managers, and engineers.

  • Practical experience of supporting product services for cloud platforms and technologies.

Certification requirements:

  • GCP - Foundational Google Digital Leader.

  • Azure - AZ-900: Microsoft Azure Fundamentals.

  • Product management certification.

Desirable qualifications

  • Experience of using Aha! or similar product management tools.

  • Experience of using JIRA and other engineering product management tool sets.

Certification requirements:

  • GCP - Professional Cloud Architect.

  • Azure - Cloud Architect.

Behaviours

Candidates would be required to show demonstration of the following behaviours:

  • Accountability and Ownership - Strive for high quality and success, empower yourself and others to make decisions.

  • Be bold - Challenge the status quo, be bold & passionate about cloud, think outside of the box and be willing to improve.

  • Customer First - Thinking about our customers constantly by providing them with the best tools, services and end user experiences.

  • Collaboration - Working in an openly creative culture, where all ideas are acknowledged encouraging innovation and transparency.

  • Empowered - Always be one step ahead, embrace change and challenges, initiate solutions and make decisions in good faith.

    NOTES

    About Unilever

    Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

    Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’

    What We Offer

    Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

    Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

    Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever (https://www.unilever.co.uk/planet-and-society/equity-diversity-inclusion-at-unilever/) .

    Recruitment Fraud

    Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate.

    How is Unilever tackling this?

    Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

    What can I do?

    If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

    Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Job Category: Information Technology

Job Type: ICT Technical Discipline Analyst

Industry: UnileverExperiencedProfessionals

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