Job Information
New Horizon Counseling Center ACT Case Manager in Queens, New York
The Case Manager must have at least a Bachelors Degree in a human services field and at least two years of previous case management experience working with a SMI/SUD population. The responsibilities of the Case Manager include:
providing individualized services to support clients develop and apply skills necessary for living in their own apartment
completing designated components of the ACT comprehensive assessment.
Working with the ACT team to identify services clients should receive based on immediate needs, assessments and recommend treatment objectives for their service plans
participating in ACT team clinical meetings by sharing observations regarding current issues on the client's status in ACT treatment
providing case management services using motivational interviewing to help clients to utilize their strengths and abilities to address their problems
addressing risk factors such as substance use, poor use of leisure time, and self-doubt by applying targeted problem-solving case management services
promoting client benefits and income support by escorting consumers to appointments for Medicaid, Medicare, private insurance, food stamps, SSI/D, HRA income support, child
support, etc
supporting clients in engaging in community resources and activities including leisure and recreation, education, vocational training, self-help and spiritual support
involving family and significant others in the client's ACT team treatment
responding to crisis situations as needed and in accordance with the rotating 24/7 coverage schedule
participating in other duties defined by the team leader
participating in the development of comprehensive and 6 month service plans
participating in all daily, weekly and other staff meetings as directed by the Team leader and/or psychiatrist
participating in all OMH required initial and follow up training and other in service training assigned by the Team Leader, psychiatrist, QA and/or Agency governance
participating in the completion of needs assessments, comprehensive assessments and 6-month assessments
providing crisis intervention, including 24-hour crisis intervention on-call services on rotating basis
completing all required progress notes and recording data relevant to responsibilities and the effective operations and delivery of ACT services
working within the scope of responsibilities, particularly with regards to one's specialties and tasks as recognized and assigned by the Team Leader
Working effectively with clients' support system and providers
completing the assigned face to face treatment contacts in the community each month
addressing individual client needs for problem-solving, wellness self-management, housing, income
support, education and vocational training, social supports, employment, and primary care
providing culturally competent services
having computer skills necessary to meet online reporting and documentation requirements, referrals, research and data reporting
other ACT program responsibilities as assigned