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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Responsibilities include the following:

• Support FP&M Treasury BAU and projects by:

• Reviewing and assessing intake requests from Asia Treasury team

• Analyzing business requirements, creating technical specifications, and monitoring of key measures related to key stakeholder satisfaction

• Supporting test environment setups for UAT and model office

• Build trust and credibility with our Technology and Treasury partners by:

• Timely and effectively supporting handling of issue escalation and resolution

• Evolving the team’s knowledge capabilities through training development and knowledge calibration

• Maintaining policies and procedures including process controls

• Supporting process reengineering and automation

• Providing primary business support during onboarding of business units on Infor CB solution including primary escalation and resolution contact

• Accountable for supporting the annual external audits, periodic access reviews, and data handling controls

• Creates and maintains project documentation such as project plans, specifications, schedules, test matrices and status reports

• Independently recommends process improvements and/or operational reviews for management consideration.

Qualifications

• Business systems analysis experience in financial services company and/or shared services environment

• Finance and Treasury platforms migration experience involving data transformation, process reengineering and process automation

• University degree in accounting, finance, or business management

• Proficient in ERP (preferably Infor)

• Good understanding of Treasury cash management, accounts payables and reconciliation systems

• Detailed orientated and excellent analytical and problem-solving skills

• Ability to work in dynamic environment involving multiple stakeholders and ability to manage conflicting priorities

• Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.

• Intermediate to Advance knowledge in Excel (i.e. excel formulas and pivot tables is a must; Proficient in MS Office suite including Outlook, Word, Power Point, and Project.

• Capable of building a business case for potential process improvements including cost/benefit analysis

• Flexible on shift and overtime may be required to meet business deadlines.

• Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organization to always be up to date on job knowledge.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .