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Analytics Engineer

at Lucid Software

Raleigh, NC

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

Here at Lucid, data is key to making decisions that improve the product for our users, fuel the growth of the business, and allow the company to operate efficiently. As an Analytics Engineer, you will be responsible for producing and maintaining high quality data sets that enable other teams to quickly and accurately answer important questions that drive impact. You will accomplish this by cleaning, testing, documenting, and modeling data, all while ensuring that our data warehouse and transformation pipelines are reliable and performant. You will get to work with data from a variety of sources, including clickstream data, CRM systems, marketing platforms, subscription and payment data, and support tickets. Our data stack consists of Stitch, Fivetran, Airflow, Snowflake, Databricks, dbt, Hightouch, and Tableau, all of which you will use in this position.

This role is part of the Strategy and Analytics team, which supports the data and decision-making needs of every other function at Lucid. As such, you will have many opportunities to work cross-functionally with other teams. For example, you may work with data engineers on the ingestion of a new data source into our data warehouse or on moving data from the warehouse to other systems. You may also work with business leaders and stakeholders to help them self-serve to meet their own data needs or to automate a manual process. You may work closely with analysts on the Strategy and Analytics team to understand business needs and craft data sets to meet those needs. While analysts also contribute to data modeling, testing, and documentation, you will be an advisor and advocate in ensuring that we follow best practices and a technical expert when analysts run into difficult and complex data challenges.

To be a good fit for this role, you will need strong technical skills and an eagerness to learn new things. You should be highly organized and structured; things such as inconsistent naming conventions or coding style and messy model trees should stick out like a sore thumb. You should have an eye for things that can be automated or otherwise done in a better way. You should love figuring out the most efficient and performant way to write a SQL query or piece of code. You should be passionate about building systems and tools that create a solid, scalable foundation for other people’s work. You will play an instrumental role in building and maintaining that data foundation at Lucid, which will enable others to move forward with speed and confidence.

Responsibilities:

• Write complex, production-quality (i.e., accurate, performant, and maintainable) data transformation code to solve the needs of analysts, data scientists, and business stakeholders

• Implement effective data tests to ensure accuracy and reliability of data and ELT pipelines

• Assist in coaching and advising analysts on data modeling, SQL query structure and optimization, and software engineering best practices (e.g., version control, testing, code deployment)

• Assist in designing and maintaining the architecture and organizational structure of our data warehouse

• Collaborate with data engineers on infrastructure projects to implement new systems/tools/processes, ingest and model data from new sources, and pipe data between systems

• Troubleshoot and resolve data issues as they arise

• Ensure that data, systems, business logic, and metrics are well-documented

• Maintain the quality of our analytics codebase by cleaning up old code, identifying and addressing tech debt, and ensuring consistent style

• Other duties as assigned

Requirements:

• Bachelor's degree, ideally in a technical or quantitative field

• 0-2 years of experience within data analytics, engineering or related field

• Comfortable using SQL for data transformations

• Familiarity with version control workflows

• Familiarity with Python or another modern programming language

• Ability to communicate clearly about data to both technical and non-technical audiences

• Experience partnering with people from different educational backgrounds and working collaboratively to solve problems

• Ability to manage time effectively and set and meet deadlines

• Passion for structure, organization, and efficiency, down to the details (e.g. maintaining consistent naming conventions and coding style)

Preferred Qualifications:

• Relevant experience working with data in an internship, former job, or through academic research

• Advanced degree, ideally in a technical or quantitative field

• Experience with dbt (https://www.getdbt.com/)

• Experience with job scheduling platforms such as Airflow

• Experience modeling and working with data from third-party SaaS applications such as Salesforce, Marketo, Zendesk, Netsuite, etc.

#LI-DA1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co.