VetJobs - The Leading Military Job Board

Job Description

Drive maximum adoption of Oracle Health software and identify/drive product expansion opportunities via high-value relationships with the client through the customer's renewal process. Work internally and externally to create strategic action plans to secure a high retention rate. Identify and address any obstacles, develop creative solutions, and remain flexible to find ways to retain the Oracle Health customer base.

Work with a diverse portfolio of clients to develop a long-term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to provide the client continues/replenishes/renews the contract with Oracle. Responsible for maintaining high client satisfaction by liaising with our clients and Oracle's internal operations. Identify product expansion/upsell opportunities. Responsible for sharing information across the CSM team via defined methods.

Job duties are varied and complex, utilizing independent judgment. 5 to 7 years of professional experience. You have demonstrated experience in implementation or client-facing relationship experience—understanding of various technical architectures and operating systems. Industry experience is desired.

Fluency in English and German are mandatory for this role.

Career Level -

Career Level -

Responsibilities

Work with a higher volume of smaller, less complex clients to develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. Identify product expansion/up sell opportunities.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer