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Red Hat Manager, EMEA Payroll Service Delivery in Remote, Spain

About the job

The Red Hat Payroll team is looking for a Payroll Manager for the EMEA Payroll team to join us for a Maternity Cover (1 year Contract). In this role, you’ll need to have a proven record of processing payrolls and/or leading multiple countries across the EMEA region in a fast-paced environment. You’ll also need to have extensive statutory and legislation knowledge in the EMEA region. The successful candidate will be responsible for all aspects of payroll processing, including managing the third-party vendors and a team of payroll professionals located in the Cork, Ireland location. Your duties will include a full array of appropriate customer service tasks supporting all aspects of the team. As a Payroll Manager, you’ll need to be able to efficiently use your payroll experience while following local regulations as well as Red Hat’s specific policies and processes. You will partner and collaborate with other regional payroll managers, the Global Partner Enablement (GPE) team and other internal/external stakeholders to deliver payroll services, optimize operational excellence and create a deeper bench of experienced talent within the payroll production team.

What you will do

  • Manage and ensure the completion of a compliant, accurate, and timely end-to-end payroll processing, including compensation/benefit inputs, master data changes, taxation, general ledger reconciliations, and any exception pay

  • Responsible for people management and development, including recruiting, retaining, coaching/mentoring, training, and managing workload

  • Responsible for review of payroll policies and procedures to ensure processes are efficient and effective, including implementation of process improvements

  • Report to senior management on payroll issues and changes

  • Establish and maintain strong partnerships with cross-functional areas such as People, Finance, IT, and Third Party vendors

  • Oversee reports and data requests from management, cross-functional workstreams, and internal/external auditors

  • Manage vendor relationships and ensure service delivery and performance expectations in accordance to contractual obligations

  • Continuously drive improvements, automation, communication, and education to increase quality, improve employee experience, and enable rapid scaling

  • Ensure all processes are executed in accordance with established business and SOX controls

  • Act as point of escalation and work to identify, track, document, and resolve errors, issues and risks proactively

  • Conduct regular audits on payroll procedures and records

  • Assess and manage ServiceNow tickets to ensure team performance is aligned with SLAs and expected customer service level

  • Maintain and report payroll accuracy metrics, partnering with other cross-functional teams to address challenges and implement improvements

  • Oversee special initiatives and projects as needed, including system changes and testing.

What you will bring

  • 5 to 7 years prior work experience in a fast paced Payroll or HR/Finance department environment

  • 5 to 7 years prior work experience directly coaching, developing, mentoring a staff of 5 or more people with proven management capabilities.

  • Advanced working knowledge of Workday, ADP Streamline or Globalview

  • Advanced working knowledge of local payroll policies, including Business Traveler Tax Compliance, overtime and termination regulations for the EMEA region.

  • Proficient with Microsoft Office applications (advanced Excel skills would be an asset)

  • Advanced Excel processing experience

  • Individual must be able to easily learn new applications, interpret and analyze payroll data, while being innovative and having the ability to adapt to change.

  • Strong oral and written communication skills required in order to effectively resolve issues with associates, Legal, etc. while sustaining a high level of confidentiality inherent to Payroll matters.

  • Proven ability to work in an organized manner with the ability to manage time effectively to meet strict deadlines, at times handling multiple tasks concurrently while maintaining proper prioritization.

  • Must be self-motivated with the capability to think and act independently with strong attention to detail as well as potential risk issues

  • Bachelor’s Degree

#LI-NG1

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex.

Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Posting Location : Location ES-Remote

Posting date 3 weeks ago (4/9/2024 8:01 AM)

Job ID 101756

Workday ID R-038017

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