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The Employee and Customer Communications Coordinator will support the overall global employee and customer communication strategy as part of the Corporate Marketing team.

The ideal candidate is a clear and persuasive communicator with intellectual curiosity and a positive attitude, preferably with communications experience either in-house or at an agency. Candidates should have the ability to anticipate roadblocks and solve problems to keep initiatives moving forward.

In this role you will…

• Help write, edit, review, and ensure consistency of messaging across all employee and customer platforms including intranet, newsletters, emails, all hands, etc. Review and edit communications prior to dissemination to ensure accuracy, clarity, and tone of voice.

• Assist team in developing and implementing a communications strategy designed to further Cornerstone’s company objectives.

• Enhance existing processes and develop regular feedback channels to promote cross communication and ensure that messages are being delivered in a consistent and timely manner.

• Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.

• Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices.

• Respond to employee and customer inquiries in a timely fashion.

You have what it takes if you have…

• Bachelor’s degree, 4-year university or equivalent work experience.

• 1-3 years of experience in communications or marketing role (internal communications, public relations or journalism experience a plus but not required).

• Outstanding communicator with strong presentation, written and oral communications skills.

• An analytical mind and ability to think critically.

• Ability to work in a time-sensitive and high-volume work environment.

• Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, and SharePoint) required.

• Fluent in English (speaking and writing)

• Are able to Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment

• Have consideration for privacy and security obligations

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com