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Data Center Regional Facilities Director

Job ID

163382

Posted

16-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Facilities Management

Location(s)

Reston - Virginia - United States of America

JOB SUMMARY

The purpose of this position is to manage multiple functions of building operations and maintenance of Enterprise Data Centers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the operations, maintenance, budget, and P&L of multiple facilities and coordinates with counterparts across the fleet to drive consistency of process.

• Develops and maintains positive relationships with clients. Conducts client meetings, communicates to clients regarding data center operational performance. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, operational assessments for regulatory oversight, work order progress reports, and other related reports.

• Functional knowledge of Critical Power and Cooling systems, Fire Life Safety systemswhile maintaining a safe work environment.

• Experience in creating and reviewing MOPs, SOPs and EOPs

• CMMS system knowledge.

• Experience with SLA and KPI management and reporting.

• Experience creating, and managing to, operational budgets including third-party vendors.

• Manages facilities staff to deliver expected service levels to the client within the prescribed budget.

• Develops policies and procedures to ensure that client contract specifications are fulfilled.

• Prepares presentations to management and client to obtain approval for projects.

• Develops and recommends strategic facility management objectives for clients. Prepares capital project budgets and operating budget reports. Prepares periodic operating budget variance reports.

• Responsible for facility inspections for quality assurance on a periodic basis. Ensures facility procedures comply with local, state, and federal regulations.

• Uses laptop and/or PDA for Work Order system, email, ESS and training.

• Provides formal supervision to geographically disparate individual employees and teams.

• Approves Operations Team's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval.

• Plans and monitors appropriate staffing levels and utilization of labor, including overtime.

• Prepares and delivers performance appraisal for staff.

• Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves Operations Team's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's RISE (Respect - Integrity - Service - Excellence) values.

To perform this job successfully, an individual must have strong people skills to keep the teams motivated and generate a work climate of open communication and trust. Further, the ROM must be able to serve the client’s onsite leadership by prioritizing their requests, following-up, and seeing each and every request through to closure. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelors Degree and a minimum of five years of Data Center Facilities Management experience. Bachelor's degree with focus on business, technical or management areas. Bachelor of Science in Engineering or Project Management preferred.

CERTIFICATES and/or LICENSES

Data Center Facility Management certification preferred. Driver's license may be required.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles, including managing OpEx and CapEx budgets. Ability to forecast and prepare budgets using spreadsheets.

Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to understand workloads of the staff, balancing client demands with the ability get things done safety while maintaining 100% uptime in a data center environment. Ability to balance workloads and client expectations so they do not become overwhelming.

Must also be able to drive creativity of the staff to generate a climate of continuous improvement, increasing resiliency of the client’s data centers through design improvement and process improvements.

OTHER SKILLS and ABILITIES

Ability to read one-line electrical drawings, understand electrical system sequence of operations during transition from utility to emergency power systems and back.

Understanding of 2N Critical Power Systems and their loading limitations.

Understanding of Data Hall best operational practices, including understanding Data Hall cooling systems, power limitations up through the PDU, STS and back to the UPS and it’s Switchgear.

Knowledge of BAS/EPMS systems and ability to navigate the GUI’s, interpret the information, and understand if there are vulnerabilities in the critical power and cooling systems.

Ability to work with the client’s Design and Construction teams with onsite FM teams to ensure risk is properly managed during the phasing-in of new Critical Power and Cooling systems.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.

BACKGROUND CHECK

Candidate must pass all aspects of this.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)