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ICF Consulting Group, Inc. ServiceNow Quality Test Engineer ( Remote) in Reston, Virginia

We are open to supporting 100% remote work anywhere within the U.S.

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department seeking a ServiceNow QA Tester Specialist to support upcoming needs with our federal customers. Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

The Team:

The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to the success of the Department of Treasury IT mission. The ADSS program provides contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts.

The Work

The ServiceNow QA Tester Specialist serves as the tester on behalf of the team and client that completed development meets the requirement as defined by the client. Additionally, the QA Specialists ensure all testing documentation, including User Acceptance Testing scripts, is successfully documented. This position is within the context of an Agile team employing the Scrum development framework. The Agile QA Specialist is expected to collaborate with the business analyst and developers that the requirements have been successfully provided based on the requirements defined by the client.

In addition to supporting all phases of the project, this position will also be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as marketing, and proposals.


  • Work with the test team to design, develop, implement, and maintain a test automation framework that serves multiple project needs using and write test scripts using languages such as Java/ JavaScript, VBScript

  • Testing and debugging skills on the ServiceNow platform

  • Knowledge of software testing tools and processes, including executing Automated Test Framework (ATF), recording results, and working with the team to identify and resolve defects/bugs.

  • Participate in sprint planning and work with the project team to identify risks/impacts in the system to be tested.

  • Perform various types of testing including automated, exploratory, load, and performance testing on web services and applications.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or equivalent

  • 2+ years of solid, demonstrable experience in one or more programming or scripting languages, preferably Java

  • 2+ years of solid, demonstrable experience in various types of testing including automated, exploratory, load, and performance testing on web services and applications.

  • 1+ years of experience working in an agile development environment (i.e., scrum, Kanban, etc.)

  • US Citizenship is required due to federal contract requirements.

  • Must be able to obtain a Public Trust

MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Desired Skills:

  • Knowledge of developing Automated Test Framework (ATF)

  • Strong Analytical skills

  • Preferred Tools and Technologies: Selenium, Cucumber, Jenkins, Bamboo, Java, Blazemeter, JMeter

  • Experience on the ServiceNow Platform

  • Knowledge of JavaScript and Angular JS






Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights ( and Pay Transparency Statement ( .

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :

$56,467.00 - $95,993.00

Nationwide Remote Office (US99)

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About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at ( .