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Employment Type:

Full time

Shift:

Day Shift

Description:

This position supports access duties full time at Richboro Imaging & St.Mary's MRI. These duties include registration, greeting patients, answering phones, scheduling, & verification of all patients at both locations.

• Answers telephone(s) and directs calls to appropriate personnel.

• Re-schedule appointments for patient exams and enters information utilizing EMR.

• Obtains demographic and personal information of patient per Trinity protocol.

• Screens patients for any metal in their body, either by injury or surgery. Research any implants to see if it's safe for an MRI. Discusses the possibility of claustrophobia and the possible ways to get through and MRI exam (i.e. headphones, stereo, sedation, prism glasses, etc.).

• Obtains complete information on all referring physicians including the entire name, type of doctor, address, phone and fax number and the UPIN number.

• Prepare paperwork for scheduled patients & confirm Dr's order is in our system.

• Advise patients of any prep necessary for scheduled exams.

• Greets patients warmly.

• Asks patients to complete necessary paperwork and answers any questions patients may have about such.

• Hand patient disc of images upon completion of scan.

• Fax any results to physicians per patient request.

• Scan all documents into EMR.

• Maintains and reviews daily schedule and makes necessary changes.

• Follow & complete daily job duties.

• Confirms appointments.Performs other duties as assigned.

• Be a team player.

• Be able to multi-task.

• Great customer service skills.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran