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Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Associate Director, Medical Coding, Analytics & Process is responsible for specialist expertise in medical coding (MedDRA and WHO Drug Global) both for clinical study databases and the global safety database, including the conception, planning and execution of training and implementation of coding conventions across both areas. This role will analyze medical coding data, develop, and maintain metrics and algorithms to measure coding quality and support quality review. The incumbent will provide insights, derivations and actions of new measures based on quality review and interpretation to increase quality.

The AD, Medical Coding, Analytics & Process will continuously monitor the regulatory and system landscape in medical coding to identify the need and potential for process, coding convention and systems changes and drives the implementation within BI and with the medical coding vendor to ensure compliance, quality and efficiency. The incumbent will advise stakeholders outside of PSPV GCM and MDAG (e.g., BDS, RA) on the topics around responsibility and representing them in internal and external working groups with different interests.

Duties & Responsibilities

• Steers quality initiatives for medically coded data both in the clinical study databases as well as in the global safety databases for usage of MedDRA and WHO Drug Global dictionaries.

• Reviews quality of coded data for specific topics within products or across coded data as an out of process additional process improvement topic.

• Develops and maintains data driven tools or methods and implement them to regularly review coded data across products to identify possible quality and efficiency improvements, e.g., identification and review of challenging coding tasks, approaches to foster auto-coding.

• Continuously evaluates coding processes in GCM and MDAG as well as coding conventions for possible improvements or necessary updates to ensure compliance, quality and efficiency.

• Leads initiatives for controlled document updates.

• When needed, performs impact assessment and coding data analysis for coding convention changes. Collaborates with internal and external partner functions to implement changes.

• Monitors quality and performance of medical coding services provided by the GCM vendor.

• Addresses findings with vendor, initiates appropriate actions in case of unmet KPIs or quality findings.

• Escalates unresolvable and severe findings to vendor management functions and BI management.

• Closely collaborates with Functional Lead Vendor Oversight in GCM to ensure awareness of coding quality and implementation of quality improvement initiatives.

• Defines review methods outside of the normal QC, performs review of coded data in collaboration with the quality team in GCM to identify trends within the PSPV and provide solutions, change of action or process for quality improvements.

• Prepares and collaborates on medical coding training material and provides/ supports training for vendor and inhouse functions.

• Interfaces with stakeholders from other functions to improve the expertise regarding medical coding and use of medical dictionaries within the company.

• Provides medical coding expertise input to other functions within and outside PSPV.

• As required, processes data in Global Safety Platform and perform coding QC in global coding tool for clinical study databases.

Requirements

• Master’s degree in the life science area with medical or pharmaceutical focus or bachelor’s degree in same area with equivalent on-the-job experience.

• At least five (5) years of experience in medical coding (MedDRA and/or WHO Drug).

• Proven analytical and programming skills (at least intermediate level in SAS, R, or Python).

• Experience in developing coding processes and conventions and related trainings.

• Firm knowledge of regulatory environment in Pharmacovigilance and GCP.

• Experience with clinical trial databases and/or PV databases.

• Experience in vendor management and oversight.

• Ability to make decisions independently and to escalate to next management level if needed.

• Ability to prioritize workload and perform under stress in situations in which working speed and sustained attention are critical aspects of the job.

• Ability to communicate and resolve issues effectively with inter/intra departments through strong interpersonal skills.

• Must have problem solving skills and the ability to organize time effectively.

• Must have a cultural awareness and able to effectively communicate to different ethnic groups.

• Fluent business English.

Eligibility Requirements :

• Must be legally authorized to work in the United States without restriction.

• Must be willing to take a drug test and post-offer physical (if required).

• Must be 18 years of age or older.

Desired Skills, Experience and Abilities

This position offers a base salary typically between $130,000 and $232,000. The position may be eligible for a role specific variable or performance based bonus and or other compensation elements.  For an overview of our benefits please click here. (https://www.boehringer-ingelheim.com/us/careers/benefits-rewards)

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.