Job Information
BrightSpring Health Services QUALITY ASSURANCE COORDINATOR in ROANOKE, Virginia
Our Company
StepStone Family & Youth Services
Overview
Conducts case file record reviews for compliance with regulations/company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations.
Responsibilities
Conducts Site Reviews at locations as assigned and submit results.
Participate in the Pre-Survey Review process.
Review incident reporting and initiate follow up when needed.
Participate in follow up with Corrective action plans (survey, audits, etc)
Submit weekly QA reports in a timely manner to Quality Assurance Manager/Supervisor.
Present feedback to management regarding areas that need improvement.
Ensure all clients receive a return call within 24 hours of calling.
Review quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.
Implement and monitor standard operating procedures.
Other duties as assigned.
Qualifications
Associates degree in Human Services, education, psychology, sociology or related field required. Bachelor’s degree preferred.
Minimum two plus years related experience
Demonstrated knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
Demonstrated knowledge of computers and knowledge of data management processes
Demonstrated knowledge of eligibility determination processes and filing procedures
About our Line of Business
StepStone Family and Youth Services provides the full spectrum of support to children in need of alternative, safer and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management, life skills and education. For more information visitwww.stepstoneyouth.com.
Salary Range
USD $40,000.00 - $45,000.00 / Year
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-VA-ROANOKE
ID 2024-137861
Line of Business StepStone Family & Youth Services
Position Type Full-Time
Pay Min USD $40,000.00/Yr.
Pay Max USD $45,000.00/Yr.