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Mayo Clinic Desk Operations Specialist - Summer Employment Opportunity Program (SEOP) in Rochester, Minnesota

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The Summer Employment Program provides summer employment opportunities to children, step-children and spouses of Mayo Clinic employees enrolled in a degree granting program of study and is intended to help supervisors accommodate employee vacation requests when seasonal work volumes are high. Position is temporary.

You will be responsible for coordinating the details of the patient's visit by:

Serving as a direct contact and resource to the patient

Preparing the patient for their appointment by performing check-in procedures and rooming for providers

Collecting patient vitals.

Communicating scheduling delays or changes

Assist with wayfinding

Clerical tasks as needed

Position is 100% on-site. Desk Operations has various Desk Operations Specialist positions available in multiple locations, schedules and shifts are dependent upon position availability at any given time. Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers.

Qualifications

Required Qualifications :

Must be the child, step-child, or spouse of a current Mayo Clinic employee.

Must be currently enrolled in a degree granting program.

Must be returning to college in the fall.

Must be able to work a minimum of 10 weeks.

Must be 18 years of age or older by the start of the program.

**Summer employees should not expect vacation/days-off to be approved during their summer employment.

Exemption Status

Nonexempt

Compensation Detail

This position has a predetermined rate of $15.38 per hour.

Benefits Eligible

No

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday- Friday rotating shifts between the hours of 7:00am-5:00pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Brianna Hanna

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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