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TEKsystems Customer Service Representative in Rochester, New York

One of our top clients is hiring for...

Customer Service Representative

Description:

  • This role is responsible for supporting sales and distribution activities by providing superior customer service.

  • The position will serve as a first point of contact for internal and external inquiries pertaining to small to medium sized direct trading partners.

  • The Customer Service Associate will process daily orders for the business unit, manage incoming customer service phone calls, respond to customer information requests, and resolve standard customer and order issues.

  • The Customer Service Associate is focused on enhancing the customer experience for all Customers through consistent follow-up, communication, high attention to detail, and professional demeanor.

Shift:

Monday- Friday 9am - 5:30pm

Company Perks:

  • Chance to go hybrid schedule after training!

  • Benefits provided!

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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