Job Information
WM Route Manager, Commercial in Rochester, New York
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Desired Skills and Experience: Two (2) years of leadership experience, preferably, managing and developing CDL Drivers; familiarity with DOT regulations; experience with payroll; proficiency with Microsoft Word, Excel, Outlook; experience with Kronos and UKG is a plus
I. Job Summary
This role functions as a Safety Champion, responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establishes and maintains positive relationships with all frontline employees. Daily spends 25-60% of the time in the field with frontline employees, including, approximately, 25 CDL Drivers.
II. Essential Duties and Responsibilities
Essential Functions
Onboarding
Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
Meet with new frontline employees daily to ensure consistent communication and support of onboarding
Developing
Provide timely and consistent touchpoints with frontline employees.
Regular review of best practices to enhance daily performance
Focus on understanding and progress of frontline employee career goals
Coaching
Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
Actively practice and seek feedback on coaching conversations.
Mentoring
Lead by example to ensure safety practices are paramount with each employee and
Teaching and developing an understanding of the WM Way
Performance Management
Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
Documents and maintains records required by regulatory agencies such as the Department of Transportation.
Logistics
Planning, scheduling and logistics; will work closely with routing team
Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
Safety
Behavioral observations of CDL drivers in the field; documentation, coaching, etc.
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
III. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: Associates Degree (accredited) or High School Diploma (accredited) and two (2) years of relevant work experience required.
Experience: No experience or successful completion of the WM Route Manager Trainee program
Preferred: Minimum Two (2) years of leadership experience in transportation or service industries
B. Certificates, Licenses, Registrations or Other Requirement
Valid driver's license
IV. Work Environment
Combination: This job operates in a mix between an office environment and field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
The expected salary range for this position is $70,000 - $72,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply".
Equal Opportunity Employer: Minority/Female/Disability/Veteran
WM
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