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Presbyterian Homes and Services Benefit Communication Specialist in Roseville, Minnesota

The Benefit Communication Specialist (BCS) is responsible for creating impeccable service for BCInsourcing clients and our client’s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products, while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client’s workplace or hybrid remote operation. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client’s leadership and each employee has a comprehensive understanding of our company’s model and their benefit options.

This is a full-time permanent contractor position. This position will be expected to work onsite with our client Presbyterian Homes and Services and is employed by BCInsourcing.

Please apply on the BCInsourcing website: Benefit Communication Specialist

ESSENTIAL FUNCTIONS

  • Represents BCInsourcing as Company Ambassador to Presbyterian Homes and Services by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgement to cultivate effective business relationships and maintaining rapport with all case partners and the client’s employees.

  • Participates to provide SME-certified-license knowledge in Presbyterian Homes and Services HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.

  • Makes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.

  • Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.

  • Responsible to analyze census data to create a customized reach out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.

  • Responsible to accurately input and capture employee enrollment decisions, using appropriate system platforms or paper application process, following Life and Health licensure regulations and BCInsourcing’s quality assurance.

  • Participates in developing communication strategies to achieve the client’s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.

  • Responsible to develop and grow a professional work environment including prompt coordination with supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.

  • Obtains and maintains an active Life, Health and Accident Insurance Producer’s License including timely continuing education and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client’s leadership and employees. Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation which may impact active licensure or appointment status.

  • Maintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekend, traveling as necessary.

  • Performs other responsibilities as requested by supervisor or client.

MINIMUM EDUCATION AND EXPERIENCE

+ + High School Diploma/GED equivalent

  • Obtain a Life, Health and Accident Insurance Producer’s License upon hire, and meet state-specific eligible for appointment to appropriate insurance carriers within the timeframe established by BCInsourcing

  • Must have and maintain a valid driver’s license to travel to client sites

  • Proven relationship-building experiences and professional communication skills

  • Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision

  • Professional work experience demonstrating self-motivation and result-driven outcomes

PREFERRED EDUCATION AND EXPERIENCE

  • Advanced degree completed or in process

  • Working knowledge of insurance products, including core and voluntary benefits

  • Existing active Life, Health and Accident Insurance Producer’s License at time of hire

ID: 2022-19333

External Company Name: Presbyterian Homes & Services

External Company URL: http://www.preshomes.org

Street: 2845 Hamline Avenue North

Salary Range: -

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