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Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

We are seeking a highly motivated PMO (Project Management Office) Lead to join our team. The PMO Lead will play a pivotal role in supporting project management activities, ensuring adherence to processes, facilitating communication, and maintaining project documentation. This position requires a detail-oriented individual with strong analytical skills and a passion for driving project success.

This role leads the PMO activities for a state-wide integrated eligibility determination, benefit computation, benefit delivery, case management and information management system.

Primary Responsibilities

• Collaborate with project manager, leading the other PMO analysts and stakeholders to establish and maintain project management standards, methodologies, and best practices.

• Leading the development and implementation of project plans, schedules, and deliverable timelines, ensuring alignment with project goals and milestones.

• Leading the project wide communications and escalations, drafting executive communications

• Monitor project progress, track key performance indicators (KPIs), and produce reports for management and stakeholders.

• Manage project documentation, including project charters, status reports, risk registers, change control logs, and meeting minutes.

• Conduct regular project reviews and audits to ensure compliance with established procedures and identify areas for improvement.

• Facilitate communication between project teams, stakeholders, and offshore teams to ensure a shared understanding of project objectives and deliverables.

• Leading the PMO analyst in analyzing data, identifying trends, and providing insights to optimize project management processes and decision-making.

• Tracking the onboarding of new team members, providing training and support on project management tools and methodologies.

• Contribute to continuous improvement initiatives within the PMO by suggesting and implementing enhancements to existing processes.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

Qualifications

Required

• Bachelor's degree required

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

• 5+ years of experience within the past 5 years leading a PMO in a systems integrator organization, Federal, State, County, or Consortium organization

• 5+ years of experience supporting activities in the following Project Management knowledge areas: scope, time, cost, human resource, risk, quality, integration, and communication

• 4+ years of experience within the past 5 years in leading creating, reviewing executive status reports

• 3+ years of experience within the past 5 years in presenting the status reports and risks in multi-stakeholder client environment

• Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

• Bachelor's degree in Business Administration, Computer Science, Information Technology or related field

• Possess and maintain a valid Project Management Institute (PMI) Project Management Professional (PMP) certification throughout the term of this Agreement

  The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $171,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.