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USAA Compliance Risk Manager Senior - Bank (Mid-Level)(Remote Optional) in San Antonio, Texas

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

We are seeking a experienced Compliance Risk Manager Senior-Bank for either our San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC facility.

This person may also work remotely in a 100% Remote Work Environment or work in a Hybrid role with an expectation to be in one of the major office locations, two-three days per week.

Occasional travel will be required to USAA facility for training and/or meetings.

Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are implemented in accordance with regulatory requirements. In partnership with the business and key partners, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

Primary Responsibilities:

  • Provides guidance to the business to ensure documents, projects, processes, or product initiatives stay in sync with regulatory and legal requirements and enterprise policy.

  • Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution

  • Responsible for project management by leading and influencing cross functional enterprise or compliance teams.

  • Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.

  • Conveys information and position clearly, concisely, logically and in an organized manner.

  • Performs compliance risk management activities in accordance with enterprise compliance standards.

  • Serves as a resource to team members on intensified issues.

Minimum Requirements:

  • Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree (10 years of experience total).

  • 6 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

  • Proven experience working in a highly regulated environment.

  • Advanced knowledge in a specific area of compliance laws, regulations, and regulatory expectations.

  • Proven ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

  • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

  • General understanding of federal supervisory guidance, including but not limited to letters, bulletins, manuals, handbooks, proposals, and statements from the Federal Reserve, OCC, and CFPB.

  • Knowledge of federal laws, rule, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; and UDAP/UDAAP.

Preferred Experience:

  • Certified Regulatory Compliance Manager (CRCM certification).

  • Proven (SLOD) second line of defense oversight for deposits.

  • Large Bank experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 80,200-$144,500.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.