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Description Openings for Customer Service Representatives!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary to hire position in San Antonio, Texas, this Customer Service Representative opportunity could be for you!

Key responsibilities

• You will likely support business development and client referral goals by actively cross-selling and referring customers

• Provide accurate, friendly customer service in a timely fashion

• Field and send out send written business correspondence

• Manage and place incoming telephone calls Requirements - Ability to effectively interact, verbally and in writing

• Strong customer service and office administrative skills

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Strong problem solving and analytical skills

• 3+ years of past relevant experience

• Excellent computer skills

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Microsoft Office experience

• Background working with Credit Card Fraud

• Practical knowledge of Inbound Call Center

• Answering Inbound Calls experience highly preferred

• Deep understanding of Call Center Customer Service

• Solid understanding of Call Center Customer Service

• Knowledge of customer service

• Adeptness in data entry

• Earlier work involving Potential Fraud

• General familiarity with Answering Inbound Calls

• Demonstrated knowledge of numeric data entry

• Foundational knowledge in Customer service software

• No stranger to performing extensive research to resolve complex customer inquiries

• Upbeat, positive attitude and an approach to work rooted in professionalism

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .