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General Dynamics Information Technology Network Administrator in San Antonio, Texas

Req ID: RQ172757

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Job Family: Network Administration

Skills:

Network Infrastructures,Network Performance,Network Systems

Certifications:

Cisco Certified Network Associate (CCNA) Collaboration - Cisco Systems - Cisco Systems - Cisco

Experience:

7 + years of related experience

Job Description:

Overview:

GDIT is looking for a Network Engineer with in-depth knowledge and experience implementing and administering enterprise-level network systems. The position is in support of GDIT’s contract with the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in San Antonio, Texas

Responsibilities:

The successful candidate will work with systems, applications, and solutions for AOTO’s enterprise-wide network and IP based conferencing systems. This is a hands-on role that requires deep technical knowledge of systems, networks, and applications along with a solid understanding of enterprise-level frameworks, policies, processes, and standards. The position requires strong critical thinking and analytical skills, attention to detail, and excellent oral and written communication skills.

  • Develop standards for design and deployment of Microsoft Teams Room systems for various room sizes and use cases to include physical designs, configuration guides and sample bills of material

  • Design, implement and manage availability of critical network infrastructure equipment

  • Isolate faults and resolve issues to prevent impact on user productivity.

  • Work with systems engineers/administrators to facilitate remediation of tickets/alerts.

  • Assist in the coordination and completion of operations documentation (e.g. Work Instructions, SOPs)

  • Review deployment of existing systems and remediate to ensure alignment with standards where necessary

  • Deploy, Monitor and Manage network equipment such as network switches, IPAM appliances, Wireless Access point, WLCs, ISE appliances, and Microsoft Teams Rooms devices

  • Ensure that deployments conform to approved design standards following documented SOPs and Work Instructions

  • Conduct quality control analysis that include audio, video and signal testing

  • Monitor and maintain contracts for network infrastructure devices, conference room systems and components

  • Provide escalation support for operational issues; opens service tickets with service and support contractors / repair providers and network service providers as needed. Tracks repairs until completion.

  • Compiles and submits regular reports on operations and other work performed.

  • Proactively validate and remediate security vulnerabilities for managed network equipment; Create risk mitigation strategies when vulnerabilities cannot be remedied and work with IT security to review and act on any directed changes

  • Root cause analysis of problems causing service/system outage and development of correction action plan to mitigate reoccurrence of incidents.

  • Perform other duties as assigned.

Qualifications:

REQUIRED SKILLS:

  • At least 7 years total IT experience, with 3-5 years of experience as a network engineer / network administrator in an enterprise environment

  • Strong experience with Cisco network switches including Cisco Catalyst and Nexus switches.

  • Hands-on experience with Cisco ISE, network security concepts, and technologies including IPSec, RADIUS, TACACS+, firewall policies, and 802.1x

  • Hands-on experience with analysis of network traffic captures

  • Experience with Palo-Alto Firewall, and InfoBlox NIOS

  • Experience with tuning switch configuration for data and audio/video traffic.

  • Knowledge of the operating characteristics of various operating systems, e.g. Windows 10 Enterprise, MacOS and iOS.

  • Knowledge of OSI model, Concepts of VLANs and Multicast, Routing and Switching, Audio & Video encoding and decoding protocols, Dante protocols, Q-LAN protocol for Audio streams, IGMP snooping, QoS, DNS/DHCP

  • Knowledge of Storage and Virtual Server Infrastructure and Internet Proxy systems

  • Knowledge of general management and auditing techniques for identifying problems, gathering, and analyzing pertinent information, forming conclusions, developing solutions, and implementing plans consistent with management goals.

  • Excellent oral and written communications skills. Interaction and information gathering with coworkers and customers.

EDUCATION/CERTIFICATIONS:

  • BA/BS or equivalent, 7+ years of experience

  • Industry leading certifications relating to IT Networks with enough skills/experience to complement, preferably Cisco CCNA

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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