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Kforce Billing Analyst in San Diego, California

Kforce has a client in search of a Billing Analyst in San Diego, CA.Job Duties:Usage Validation, Attribute Maintenance, and Reporting (60%):

  • Review usage data files and customer attributes daily to ensure accurate parameters for billing to minimize errors and delays, and maximize accuracy of meter data

  • Process usage files to initiate the billing process, research and reconcile usage discrepancies

  • Complete daily CAISO load submissions, ensure all deadlines are successfully achieved

  • Collaborate daily with Billing Analysts, Account Specialists, Management, and internal departments to promptly respond to requests and resolve issues

  • Provide data and analysis for reporting as needed

Reconciliations and Special Projects (30%):

  • Identify risks, research root cause, communicate to management, provide suggestions for resolution, complete reconciliations as needed

  • Independently troubleshoot and resolve exceptions, anomalies, and errors

  • Correspond and follow-up daily with local utility regarding usage and attribute inquiries, provide updates to management and CCA clients for customer service items as needed, ensure timeliness and accuracy to meet high customer service expectations

  • Complete monthly internal CCA Team audits to ensure an efficient and accurate billing system

  • Critique and optimize processes on an ongoing basis, find ways to improve accuracy and efficiency in data processing, communication, and billing

Organizational Understanding (5%):

  • Be proficient in understanding and articulating the nuances of the various CCA Programs and Electric markets

  • Provide constructive feedback regarding current processes

  • Practice high ethical standards; be accountable for such things as time, communication, statistics, organizational understanding and business knowledge

Business Knowledge (5%):

  • Demonstrate the ability to work independently and maintain flexibility to adapt well to change

  • Excel skills

  • To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00

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