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Facility: SOC F

City San Diego

Department

Job Status

Regular

Shift

Day

FTE

1

Shift Start Time

Shift End Time

Bachelor's Degree

Hours

Shift Start Time:

8 AM

Shift End Time:

4:30 PM

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

Yes

Hourly Pay Range (Minimum - Midpoint - Maximum):

$49.377 - $63.712 - $78.048

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

This position supports application software executing on the Digital and IBM computer systems.

Required Qualifications

• Bachelor's Degree In Computer Science, Business or related area preferred. Experience and alternative technical training may be substituted.

• 6 Years Increasingly responsible MUMPS,COBOL or other programming experience.

• 3 Years In a health care environment.

Essential Functions

• Application supportInterprets and translates functional specifications into efficient and effective code development.Minimizes re-write penalties as established by department via thorough analysis, creative design, and sound development of code.Uses sound judgment in performing change control management appropriately, including synchronization of test and production environments.Performs code review using sound knowledge and judgment regarding IS principles and department specifications.Documents file structures, programming constructs, installation and operating instruction and other technical features and project status of applications developed or installed by the department.Exhibits structured programming methodology in code.Uses standardized naming conventions a majority of the time.Ensures that production delays do not occur due to negligence or failure to following proper procedures.

• LeadershipProvides direction to staff regarding work performance and business operations.Mentors junior staff.Demonstrates content expertise regarding applications and business operations by mentoring staff and receiving satisfactory customer feedback.Manages client expectations and priorities through effective communication and interaction.Resolves conflicts with client expectations and department issues.Proposes and implements creative solutions to problems.Manages interactions with clients to ensure understanding, agreement and attainment of project goals. Communicates completion dates and delays proactively.Trains new IS staff in system functions and operations in order to maximize user effectiveness and utilization of systems.Cross-trains with other departments.Ensures that staff is cross-trained on multiple applications and systems as required.Reviews the need for refresher or update training at least once annually and provides or coordinates training as required.

• Optimize system performanceEnsures the appropriate use of test environments.Executes against documentation test plans adequately.Consistently maintains software changes across the production and test environments according to IS policy.Performs unit testing in a timely and accurate manner.Performs integration testing as required in a timely and accurate manner.Performs regression testing as required in a timely and accurate manner.Performs parallel testing as required in a timely and accurate manner.Performs desktop testing (integration) as required in a timely and accurate manner.Performs performance testing as required in a timely and accurate manner.Performs user acceptance testing as required in a timely and accurate manner.Performs environment synchronization as required in a timely and accurate manner.Ensures that testing demonstrates adequate understanding of the following: standard functionality; client workflow; tables/dictionaries; screen design; system options; rules.Ensures that production delays do not occur due to negligence or failure to following proper procedures.Follows change management procedures.

• Problem resolutionAnalyzes and implements effective client workflow support.Using sound knowledge of business, strategic, and IS strategies, translates business requirements into system solutions that meet project requirements.Performs a thorough problem analysis using sound judgment, initiative, and own discretion.Analyzes user needs/requirements through a variety of appropriate methods such as: on site visits; review of department policies/procedures; review of system capabilities; ensuring attainment of optimal functionality; user satisfaction.Identifies root cause and determines remedies for problems.Identifies and communicates options and proposed solutions.Develops a comprehensive analysis of pros/cons and implications of proposed solutions.Demonstrates strategic and forward thinking by conducting thorough analyses of downstream and upstream impact of issues and proposed solutions.Seeks out required data for problem analysis and resolution.Uses effective interviewing skills to elicit client requirements.Responds to on-call issues in a manner and timeframe consistent with the department guidelines, including ticket transfer procedures, if transferring is appropriate.

• Project managementAnalyzes department and client needs to develop a workable training plan.Executes training plan appropriately.Determines and plans for appropriate project task support and task communication.Develops resource allocation and scheduling requirements using knowledge of company and IS Guiding Principles.Through incorporation and integration of analyses, as well as sound professional judgment regarding project requirements, develops a comprehensive project plan.Determines an accurate scope, definition, and charter for the project.Completes an Issues list for the project.Analyzes needs in order to complete functional specifications per IS standards.Uses knowledge of IS standards and proactive thinking to determine technical specifications per IS standards.Creates test plans through thorough knowledge of the product and strategic thinking regarding user and system behavior.Performs comprehensive risk identification.Completes project closure documentation and survey.Identifies the need for and implements appropriate change control procedures/documentation both departmentally and at the IS level.Ensures adequate communication of project related issues.Plans and implements HelpDesk Inservice.Establishes and completes project documentation requirements in a timely manner.Establishes project timelines and completes projects within promised timeframes.Completes Go-Live plan and support.

Knowledge, Skills, and Abilities

• Knowledge of the health care environment; advanced knowledge of MUMPS,COBOL or other programming languages and utilities; advanced knowledge of structured programming techniques and MUMPS/COBOL data base structure.

• Good communication skills (verbal and written).

• Ability to work well with and coordinate the efforts of others and function as a member of a project team.

• Self starter, must be able to take direction and give instruction as necessary.

• Possesses good detail follow through execution.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class