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Summary You will serve as a Support Services Technician in the San Diego Detachment of SUPERVISOR OF SHIPBUILDING BATH. Responsibilities You will establish and maintain various computer databases to support activities associated with inspections, quality deficiencies, and other management processes as assigned. You will define and track internal performance metrics, and other tasks that require advanced knowledge of computer applications, such as, databases, flow charting, layouts and customized view graph presentations. You will troubleshoot and resolve reported customer IT problems and ensure complete resolution of the issue to the customer’s satisfaction. You will perform inventory management functions to conduct physical counts and inventory reconciliation. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector creating and maintaining user profiles by providing proper access to support the administration of databases and IT systems. Examples of specialized experience may include the following: 1) Tracking performance metrics and other tasks that require advanced knowledge of computer applications. 2) Preparing metric and status reports to ensure the correct areas of processes are being analyzed. 3) Providing technical assistance to users to minizine operational disruptions. 4) Assisting with the recommendations on changes or purchases of computer hardware. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. This position is eligible for part time, substantial or ad-hoc telework at the discretion of management. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.