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LinkedIn Sales Operations and Strategy Associate in San Francisco, California

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

This role can be located in San Francisco-CA, Sunnyvale-CA, New York-NY, Chicago-IL, or remote depending on where the hired candidate for the role currently resides.

Are you searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

Our Customer Success Strategy & Operations organization is responsible for building and maintaining the operational foundation that enables our Customer Success organization to run effectively and efficiently. This individual will act as an advisor to executives in the Customer Success organization and is responsible for helping crack the most important strategic and operational problems facing the business. As a Customer Success Strategy & Operations Associate, you will be partnering with senior executives to assess business performance and derive actionable insights focused on driving revenue growth, productivity, and customer value. The Associate is also responsible for leading, executing, and scaling operational and planning processes in partnership with cross-functional stakeholders.

The Associate should have a strong strategic mindset and communications skills and collaborate with cross-functional stakeholders to drive critical business decisions. The candidate should also be able to handle highly sensitive, confidential, and non-routine information, have high attention to detail, be open-minded to challenge the status quo, and work in a rapidly changing organization while inspiring excellence from himself/herself and business partners.


  • Track business performance and provide insights and recommendations to advise customer success leadership

  • Advise senior members of the sales organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities

  • Drive strategic planning processes through data-driven recommendations (e.g., customer segmentation, headcount, financial and territory planning)

  • Lead projects with key stakeholders and cross functional partners to make data-driven decisions on topics including: forecasting, growth/churn strategy, territory optimization, process improvement, incentive design, and product mix analysis

  • Establish strong working relationships with peers in other Sales Operations teams and cross-functional partners (business operations, sales leadership, HR, finance and systems teams) to achieve objectives

Basic Qualifications:

  • Bachelor’s degree or related practical experience

  • 2+ years of experience in sales operations, business operations, finance, management consulting, or an analytical/operational role

  • 2+ years of experience with Excel and PowerPoint

Preferred Qualifications:

  • Ability to leverage numbers and insights to influence and drive sound decision making

  • Experience in communicating effectively and presenting to Senior Executives

  • Ability to build strong partnerships and collaborate with stakeholders

  • Advanced knowledge of Microsoft Excel: expertise in data analysis and financial modeling

  • Experience in working with Tableau, SQL/Presto, Anaplan

  • Motivation to challenge the status quo and continually innovate

  • Ability to effectively solve complex problems from high priority strategic initiatives

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: Please reference the following information for more information: Please reference the following information for more information: and for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you

  • Having interviews in an accessible location

  • Being accompanied by a service dog

  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link:

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: