VetJobs - The Leading Military Job Board

Are you detail-oriented, organized, methodic and agile? If you live in Pescara and would like to develop your career in a 500 Fortune company, this is your place!

As an Operations Specialist you will perform basic operational tasks that enable C.H. Robinson to meet the transportation needs of customers and carriers. With a sharp focus on data integrity, quality and efficiency, you will perform operational task work in support of a specific customer, vertical segment or within a centralized operations center. Specific responsibilities will vary depending upon the type of assignment.

On Your Next Adventure, You’ll:

• With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, executing non-standardized activities related to carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles

• Monitors task boards and assigned email accounts to respond to customer and carrier requests

• Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures

• Follows through on customer or carrier requests to ensure satisfaction. Escalates questions or requests when necessary

• Validates and ensures the accuracy of load data in systems according to CHR and customer standards

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

You’re a Great Fit if You Have:

• Live in Pescara

• Have previous experience in Logistics or Road transportation

• Value a diverse and inclusive work environment

• Have excellent verbal and written English communication skills. Other EU languages will be valuable

• Are organized, methodic, multitasking and process oriented

Sei attento ai dettagli, organizzato, metodico e agile? Se vivi a Pescara e desideri sviluppare la tua carriera in una delle 500 aziende Fortune, questo è il posto giusto per te!

Come Addetto alla logistica , svolgerai compiti operativi di base che consentono a C.H. Robinson di soddisfare le esigenze di trasporto dei clienti e dei vettori. Con un’attenzione particolare all’integrità dei dati, alla qualità e all’efficienza, eseguirai attività operative a supporto di un cliente specifico, di un segmento verticale o all’interno di un centro operativo centralizzato. Le responsabilità specifiche varieranno a seconda del tipo di incarico.

Nella tua prossima avventura:

• Con un focus sulla qualità e l’efficienza, eseguirai una o più delle seguenti attività in conformità con le politiche dell’ufficio e dell’azienda e le procedure operative standard (SOP): creazione di ordini, attivazione delle spedizioni, creazione di carichi, assegnazione di carichi, pianificazione degli appuntamenti, monitoraggio e tracciamento delle spedizioni, fatturazione, aggiornamento dei dati finanziari, esecuzione di attività non standardizzate relative ai pagamenti dei vettori (T-cheks), rifiuto degli ordini, cancellazione degli ordini, aggiornamento e risoluzione degli eventi, prenotazione dei carichi, gestione dei carichi e esecuzione dei profili di creazione dei carichi.

• Monitorerai le bacheche delle attività e gli account email assegnati per rispondere alle richieste dei clienti e dei vettori.

• Documenterai gli eventi utilizzando le conoscenze acquisite tramite le SOP e l’esperienza e, quando necessario, seguirai le procedure di escalation definite.

• Seguirai le richieste dei clienti o dei vettori per garantire la loro soddisfazione. In caso di domande o richieste, le inoltrerai quando necessario.

• Confermerai e garantirai l’accuratezza dei dati sui carichi nei sistemi secondo gli standard di CHR e del cliente.

• Altre mansioni o responsabilità saranno assegnate in base alle esigenze specifiche del team e/o del paese.

Sei perfetto per questo ruolo se:

• Vivi a Pescara .

• Hai esperienza precedente nella logistica o nel trasporto su strada .

• Apprezzi un ambiente di lavoro diversificato e inclusivo .

• Possiedi ottime competenze di comunicazione verbale e scritta in inglese . Altre lingue dell’UE saranno preziose

• Sono organizzati, metodici, multitasking e orientati ai processi

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .