Job Information
Compass Group, North America Levi's Stadium - Suites Supervisor in Santa Clara, California
Levy Sector
Position Title: [[extTitle]]
Pay Range: $25.00 to $25.00
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Job Summary
Major Areas of Responsibility
Service
Follows steps of service
Knows and can describe food and beverage menus
Organizes work and assigns staff to achieve maximum results
Establishes rapport with guests/members
Always exceeds guest expectations
Adheres to location appearance guidelines
Acts with a sense of urgency
Controls
Assist in set up of all suite areas during set up days
Participate in all pre-shifts, mandatory meetings, and trainings.
Responsible for collecting all the required paperwork, radios and keys.
Ensure all pantries are unlocked and organized prior to the start of an event.
Adhere to Safety and Sanitation standards
o QR Code Sanitation checklist/Line check
o Monitors food temperatures and ensuring temperatures are taken, recorded and within acceptable ranges; notifies cooks if food temperatures are not within acceptable limits.
- One hour prior to doors, do a suite-walk and verify all suites with preorders are set to Levy Standards.
o Alert kitchen and manager if items are missing
Responsible for keeping union staff on task
Responsible that union staff adhere Levy Meal Break & Rest Break Policy
If needed, assist the pantry coordinators with expediting items and assigning runners to complete orders.
Observe guest reactions and resolve guest concerns whenever possible or alert manager for resolution
Responsible for checking on each suite in assigned section a minimum of two times during the event
Communicate with suite attendants whenever a suite needs service.
Keep managers informed of union employee issues.
In charge of collecting the completed suite attendants’ paperwork at the end of an event.
Responsible for completing inventory, event paperwork, and recap event notes.
Checking and signing off on suite attendant suite holder inventories
Fill out inventory sheets for each designated location after each event
Accountable for walking all suites at the end of an event and making sure the staff has followed the proper closing and cleaning procedures.
o Chafers are clean, cabinets are not overstocked and stocked to par levels, beverages are organized, all food surfaces and refrigerators are wiped, all equipment put away
Responsible for making sure the pantries are clean, sanitized, organized and locked at the end of the night
Ensure that all dry storages and walk in coolers are locked at the end of the night.
Return all keys and paperwork and check out with manager before leaving.
Monitors food temperatures and ensuring temperatures are taken, recorded and within acceptable ranges; notifies cooks if food temperatures are not within acceptable limits.
Adheres to Levy Meal Break & Rest Break Policy
Time clock Compliance
Follows proper safety and sanitation protocols
Adheres to Levy Responsible Alcohol Service Policy
Short Description
Team
Always on time and ready to go Handle stressful situations professionally.
Be able to adapt to changes and always keep a positive attitude.
Be proactive and help in any area when needed.
Exhibit passion and energy in daily activities and assignments.
Report all problems affecting personnel and company property to a manager immediately.
Uphold company standards of conduct, grooming, dress and personal hygiene
Suggest outstanding employees for acknowledgemnt.
Job Requirements
Minimum of one year leadership experience.
All Events mandatory
Set up days availability required
Walks and stands during entire shift
Lifts and transports items up to 20 lbs.
Effective communication with co-workers and guests
Frequent bending, stooping, reaching and lifting
Hazards may include, but are not limited to, cuts, slipping, tripping, falls and burns
English reading and writing required
Must be 21 or older
Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Req ID: 1294476
Levy Sector
Levi' Stadium
WILLIAM D SWAN
[[req_classification]]
Compass Group, North America
- Compass Group, North America Jobs