Job Information
Sarasota County Government Business Operations and Systems Supervisor in Sarasota, Florida
Department:
Parks Recreation & Natural Resources
Start Here. Grow Here. Stay Here.
Do you have a background in leading a team that provides excellent customer service, while processing reservations, registrations, payments, and reconciling accounts? The ideal candidate will demonstrate superior analytical skills, manage integrity, and adhere to Sarasota County policies, procedures, and general best practices. This position starts out paying between $55,577.60 - $60,008.00, based upon experience, benefits begin within 60 days of hire, and there are numerous opportunities for advancement. Take the first step towards a lasting career and apply today!
Serve as functional (front-end) system administrator supporting daily operations related to reservations, registrations, and point-of-service sales items.
Perform periodic audits of systems to ensure data integrity and compliance with regulations and policies.
Monitor applications to ensure compliance with internal management controls.
Collaborate to create user-friendly and aesthetically pleasing interfaces for software systems.
Create, improve, and maintain consistent standards of coding, entry, and style for all products managed through the RecTrac and WebTrac database.
Collaborate with the Outreach team and other divisions to develop marketing and public relations materials for use on the website.
Manage contracts, agreements, and relationships with vendors supporting systems.
Develop, implement, and maintain training materials supporting the utilization of software.
Manage all aspects of $3M+ in annual financial transactions including collection, deposit, reconciliation, and refunds of payments associated with facility reservations, activity registrations, and other revenue transactions.
Manage the scheduling of parks and facilities.
Provide excellent customer service and resolve escalated customer issues or complaints.
Prepare, develop, and analyze benchmarking data relevant to operations, financial practices, and business practices.
Manage proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities in area of responsibility; oversee financial, compliance, operational, and performance audits.
Comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Hire, train, supervise, schedule, and evaluate staff.
Work Hours:
Full-Time, 40 hours per week
Monday - Friday, 8:00 a.m. to 5:00 p.m.
About You
Minimum Qualifications:
Bachelor's Degree from an accredited college or university in Public Administration, Business, Finance, Planning, Recreation, Industrial/Engineering Technology, or in a related field AND two (2) years of related work experience.
-OR- Six (6) years of professional job-related experience experience can be substituted at management discretion for the required education.
Valid Florida Driver's license at the time of hire.
Preferred Qualifications:
Previous parks and recreation system administration experience.
Previous supervisor/management experience.
Certified or ability to obtain certification as a “Certified Parks and Recreation Professional” through the National Parks and Recreation Association.
Knowledge of contract negotiations and management.
About Everything Else
Starting Pay Range : $55,577.60 - $60,008.00, based upon experience.
Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).
If you are selected to join our team, you will need to present the following items on your first day:
- I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)
- U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)
Benefits:
Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!
For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.
Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.
Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.
Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).
Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.