Job Information
PHA Georgia, LLC Quality Manager in Savannah, Georgia
**[JOB TITLE:[ Quality Manager
[EMPLOYER: [PHA Georgia, LLC
**[DEPARTMENT:[ Quality
**[REPORTS TO:[ Plant Manager
**[EFFECTIVE DATE:[
**[SUMMARY: [The[ Quality Manager is responsible for all quality functions pertaining to production lines; including control plans, inspections sheets, continuous improvement, 8-D problem solving and containment plans.
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- Ensures customer satisfaction and the increase of product/process quality through measures such as: PPM, cost of quality, number of concerns/Q.R.s and quality ratings.
- Aims to achieve these objectives in the most cost-effective manner.
- Performs customer courtesy visits.
- Travels to customer locations to address quality issues.
- Uses the 8-D program solving process to identify root cause and develop corrective actions.
- Conducts tear-down analysis and disposition of all customer returns.
- Oversees implementation of continuous improvement activities.
- Collaborates within a team regarding design issues.
- Obtains quotes for prototype builds, gages, etc.
- Designs various small gages which affect quality.
- Coordinates internal and external sort or rework activities.
- Develops and maintains various documentation (Control Plans, P.P.A.P., P.F.M.E.A., Process Flow, etc.) pursuant to IATF 16949 guidelines.
- Performs other related duties as assigned by management.
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