Array Marketing Project Manager, Manufacturing in Scarborough (Hybrid), Ontario
About Array Marketing
For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life.
We are committed to building on more than four decades of strength, deep industry knowledge and design innovation to accelerate our growth and serve our customers even better than before.
As we continue to expand around the world, we are looking for critical thinkers who are data driven, have a strong work ethic and care about best practices and customer outcomes to help us carry out our vision.
Join Array to make a mark on our business and grow your career.
This is a hybrid opportunity based out of the Array office in Scarborough, Ontario.
Who we Need
We need someone who is ready to take charge, be proactive, manage all the finer details and collaborate closely across multiple teams to ensure the highest quality product is ready to ship on time. We need a Project Manager who thrives in a fast-paced, manufacturing environment, takes pride in their work and is committed to meeting deadlines and delighting clients.
What’s in it for you
Ownership. This is a chance to autonomously make decisions and solve problems as you manage numerous projects simultaneously varying in complexity and duration. This is an exciting opportunity to stay one step ahead of production and ensure the pace and quality is at its highest. It’s a chance to step up to the challenges of collaborating across every department in the organization, as you pivot to solve problems and instill a sense of urgency to complete every project on time.
Career development. Our client’s business is at a pivotal point, gaining new clients and investing in people, systems and new technology to accelerate growth. As we build our teams, the opportunities include a deep and rewarding career.
Impact. The work we do and the products we build are critical to helping our clients engage with their buyers and create great experiences. As a Project Manager you will play a key role in delivering value and driving success for the company, its employees and our end customer.
As our new Project Manager, you will
Act as project lead. Oversee and manage ongoing projects, providing the project team with the support they need to remove obstacles, obtain data, meet deadlines and deliver an outstanding and successful product and customer experience, on time, every time.
Plan and execute. You will lead the project management activities and team; ensuring the right resources, equipment and information are being shared and transferred. You will break projects down into doable actions, set timeframes and analyze risks and opportunities. You will ensure the project progresses on schedule and within the prescribed budget from concept to delivery.
Collaborate across multiple teams. You will attend daily stand up and operations meetings, as required. You will serve as a conduit of information to all parties including; clients, production, design and development, sales, logistics, project management, pre-production, and finance.
Client support. You will provide outstanding customer service and support the maintenance of effective client relations. You will work with vendors on various developments and deliverables.
Issue resolution. You will confer with project personnel and various subject matter experts to obtain technical advice and resolve challenges in an efficient manner. Communicate and elevate client concerns in a timely manner. Ensure resolution of issues internally and with the client.
Reporting. You will prepare work plans, accurate directions for production teams in the form of summary sheets and production packages, for each phase of the project. You will maintain accurate and up to date status reports and modify schedules or plans as required. You will prepare project reports for management, clients and others. You will update information on DataWeb and Industrios (Internal Project Management Software) in an accurate and timely manner.
Communication. You will prepare status updates and verbally update the internal functional teams, Account Management and Departments Leaders with all communications to ensure target lines and expectations are being achieved and status communicated.
So, how do we know you are our new Project Manager? You have:
The education. You have a bachelor’s degree in Business Administration, Industrial Design, Engineering or a related field. PMP Certification is preferred.
The experience. You have project management experience and a strong understanding of how a product-manufacturing environment operates. Bonus points if you have exposure to custom manufacturing or POP display. You are meticulous and have a commitment to delivering high-quality work products. You have the ability to conduct evaluations, assessments, and analysis of new projects.
The drive. You can anticipate and troubleshoot challenges in production. You’ve never faced a deadline you can’t meet. You can manage client expectations and plan-out the detailed steps for solution development and implementation.
The relationship building skills. You know how to foster and nurture trusting relationships. You are empathetic and deliver the needs of your clients.
The communication skills. You are well spoken and can compose clear, concise business documents efficiently. You can effectively present information in one-on-one situations to customers, clients, and other employees in the organization.
The technical skills. Project management, design, engineering and/or cost estimation expertise. You can read CAD drawings or have a willingness to learn to. You have excellent skills with Project Management tools and MS Office Suite.
The flexibility. You are a team player ready to jump in whenever and wherever needed. You take a collaborative approach to your work and yet you thrive in an autonomous role. You have a valid passport and can travel if needed, when it is safe to do so.
Diversity and Equal Opportunity Employment
Diversity, equity and inclusion are a critical component of life at Array Marketing and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.
Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify our HR team at firstname.lastname@example.org.
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