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BT Acquisition Account Manager in Scotland, United Kingdom

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

As a direct report to the Sales Manager this role is responsible for having an in-depth understanding of the business drivers, requirements, technological, political, economic and environmental influencers in a key opportunity.

A sound understanding of the market opportunity across SME and Midmarket, landscape and BT’s product and solution portfolio is required, alongside the ability to bring these together to identify the best return on investment opportunities across the customer base.

This role will be responsible for drawing information from group, customer, and market insights, and existing customer relationships to formulate a planned approach for each acquisition opportunity.

You will be on the frontline for Enterprise, driving to increase revenue and market share (share price impacting), using your skills in excellent relationship building, influencing, and negotiating skills, and have the ability to captivate potential customers interests from a cold start all the way to winning new business.

You will be accountable for acting as an ambassador and an influencer of change along with promoting diversity, demonstrating best in class sales behaviour and delivering excellent customer experience results. Using your unique, personal and professional life experiences to articulate winning sales plans and translate these into tangible sales activities, successfully engaging virtual teams.

You'll have the following responsibilities

• Develop effective engagement strategies across a defined base of regional customers

• Creating and selling a compelling value proposition to customers to deliver profitable new business

• Achieve/exceed business targets, expressed in terms of Gross Operating Margin, profit, volume, and customer satisfaction

• Influence and advise corporate customers’ communication strategy.

• Developing sales campaigns to maximise the efficient use of resources across the region

• Given the freedom to own personal development and agreeing development plans with full support of your line manager

You'll have the following skills & experience

• In depth knowledge of B2B propositions, processes, and systems

• In depth knowledge of the IT/Telecommunications industry and buying processes

• SPIN selling understanding

• In depth understanding of sales pricing tools

• Highly effective written and verbal communication

• Strong capabilities in gaining entry into potential and new customers and establishing BT’s credibility as a potential supplier

• Identifying opportunities for BT to play a part in customers business and crystallising those into specific sales pipeline opportunities.

• Full UK driving licence


• 25 days annual leave (plus bank holidays)

• 50% – 100% on target bonus

• Life Assurance

• Pension scheme 

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off BT and EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids 

• 30% discount for friends and family on EE mobile pay monthly and SIM only plans


About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT (

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job: Acquisition

Title: Acquisition Account Manager

Location: GBR %26 Ireland-GBR-Scotland

Requisition ID: 187686

Other Locations: UK %26 Ireland-United Kingdom-Inverness-Inverness, UK %26 Ireland-United Kingdom-Aberdeenshire-Aberdeen, UK %26 Ireland-United Kingdom-Angus-Dundee, UK %26 Ireland-United Kingdom-Midlothian-Edinburgh