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Description:

This Order Entry Specialist will be responsible for maintaining relationship with existing/new customers, entering orders, review PO's, provide status updates to brokers/customers/sales team, work directly with the logistics team by responding to requests, tracking orders, resolving freight claims and being the liaison between the company, brokers and 3pl logistic providers.

Day to Day:

• You will be responsible for maintaining relationships between the company and the customers. Managing the order to cash flow process, facilitating incoming purchase orders and data entry

• Providing status of orders to brokers, customers and sales, responding to warehouse and carrier inquiries

• Tracking orders through to delivery, resolving freight claims and OS&D issues, and other duties as required

• Work closely with Marketing, Sales, Finance, New Product Sourcing, Supply Chain, and other Customer Service team members to ensure flawless and timely delivery of new and existing products

• Communicate orders status and problem resolutions

• Responsible for the following activities in our growing E-Commerce channel

• Process and confirm orders, schedule pickups and invoice through customer portals or communication directly with customers

• Coordinate with customer regarding transportation needs

• Work with warehouse to ensure e-commerce orders are picked and staged in time for shipment or pickup

• Manage any special labeling and create a warehouse process for handling customer labeling requirements

Qualifications:

• Associates degree required; Bachelor’s degree preferred

• 2+ years in order entry/ sales support/ account management (manufacturing environment preferred)

• Experience with MS Office Suite

• Proficient in Excel

• Prior E-commerce experience preferred

• Experience with ERP systems preferred (preferably Oracle)

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.