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Description

The Strategic Account Services (SAS) organization strives to provide a suite of services designed to help any seller, at any point in their selling journey, accelerate growth in the Amazon store. SAS is supported by a team of specialists focused on the inputs to seller growth including increasing selection, improving catalog quality, optimizing supply chain programs, maximizing profitability and advertising spend while educating on account health to drive seller growth. Our team invents and innovates across technology, processes and people to enhance the services we offer, improve Seller engagement and satisfaction, and build scalable solutions.

We are seeking an experienced Supply Chain expert and people manager to join Amazon's fast paced, highly collaborative start-up like environment. In this role, you will own building a supply chain team and program to perpetuate the growth of Supply Chain by Amazon programs and products with SAS sellers. This role is highly visible to a VP level and works cross organizationally with many senior leaders within Amazon’s supply chain teams. To be successful in this role, you need to design the right team structure to effectively support sellers by efficiently driving adoption of Amazon’s supply chain products and programs. By joining this team, you have the opportunity to build a program and develop people in a past-paced environment that helps sellers grow their business on Amazon.

The successful candidate is highly organized, self-starting, concise in their thinking and speaking and possess strong analytical acumen. They put the customer first, have a proven track record of delivering results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. The ideal candidate is clear in their vision and delivers results both independently and through their people.

Key job responsibilities

(1) People manager of supply chain instock and program managers. Develop people, put the right people in the right roles, and design the right team structure to efficiently deliver on goals and initiatives

(2) Drive Supply Chain by Amazon product and program adoption with key strategic sellers, identified through cost-benefit analysis and qualitative insights.

(3) Build supply chain strategies and manage the full lifecycle of complex initiatives/goals. Will be required to report progress and blockers towards these goals up to a Director and VP level.

(4) Identify and understand tradeoffs between different Amazon supply chain products and programs, depending on product family and additional business nuances to best support sellers in navigating Amazon’s offerings. Use high judgment to take smart risks and innovate where necessary.

(5) Have a proven track record in stakeholder management. Will work across multiple Amazon teams to align on priorities, be the voice of the sellers, influence tech and product team’s roadmaps and build internal strategies that help us move quickly towards product and program adoption.

(6) Proactive monitoring and continuous improvement of supply chain KPIs (e.g. Instock, Capacity utilization, FBA Adoption, C-Returns etc.) to improve Speed of delivery for Customers and Optimize cost of business for Sellers and Amazon via scalable mechanisms.

(7) Influence roadmap priorities of partner teams (product/program/operations) and reach consensus on approach/prioritization.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of team management experience

• 7+ years of cross functional project delivery experience

• 7+ years of program or project management experience

• Experience defining program requirements and using data and metrics to determine improvements

• Bachelor's degree

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership

• Master's degree in supply chain, business, engineering, finance or related technical or quantitative field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.