Job Information
Workday, Inc. Senior Advisory Services Consultant - HCM Reporting - Workday Success Plans in Seattle, Washington
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Workday Success Plans (WSP) Team are all about our customers and their post launch journey. We build programs to help them drive business value from their Workday applications. The team delivers a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Role
Do you have an appetite for solving a variety of complicated business problems?
The Workday Success Plans Reporting team works directly with customers through strategic consulting services, targeted micro consulting engagements, and facilitated group discussions enabling customers to efficiently use Workday applications to address their business needs.
As a trusted Workday HCM Reporting authority, you have the opportunity to assist customers with strategic advice, standard methodology mentorship, how-to questions, configuration adjustments, and feature demonstrations. Customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
This role supports Workday customers in North America and EMEA. Services that our consultants deliver include:
Optimization Packages (Advisory consulting services)
Ask-an-Expert Requests (Micro consulting engagements)
Webinars (Present on key features and configurations)
Collaboration Crews (Facilitate group customer sharing discussions)
In addition to delivering Workday Success Plans services, our consultants will also deliver other professional services, such as:
Reporting & Analytics Projects (Build dashboards, analytics & reports for customers using Workday reporting tools).
Coaching Services (Guide customers how to use Workday's reporting tools to satisfy their business requirements).
Customer design workshops (Provide expert guidance on sophisticated designs)
Additional Responsibilities Include:
Become an authority in all of Workday's report writing tools
Confidently and consistently provide excellent customer service
Conduct discovery activities to understand customer requirements, timeline and scope of the engagement.
Develop and deliver Workday Success Plan services