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Telecommunications Trainer - Central Office & Data Centers Job Locations US-WA-Seattle Requisition ID 2024-2430 Category (Portal Searching) Training Job Post Information* : Posted Date 2 hours ago(8/1/2024 9:58 AM) Company Overview Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer's rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless. Our customers include telecom service providers, MSO's, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer's unique needs. Job Summary and Responsibilities The Field Trainer participates in the identification of training needs, development of new training materials, assessment of skills, as well as the delivery of training for all activities required to meet customer requirements. The primary objective of the Field Trainer will be to optimize customer satisfaction and profitability by ensuring all team members are trained and efficient at their job tasks and waste is removed from the operation. Deliver various forms of training relating to Telecom Data Centers and Central Offices installations On-the-Job This involves hands on training and evaluation of new field technicians. Instructor-led Classroom Virtual Work Site Location Create and assist in the development of training documents and the implementation of the training. Evaluates training materials for the purpose of implementing training activities that address identified training needs in accordance with Circet USA objectives and guidelines. Collaborates with a variety of internal and external stakeholders for the purpose of serving as a contact and resource in identifying employee training needs within Circet USA. Identify and complete skill assessment evaluations. Use data to effectively schedule and perform inspections that monitor whether: Workmanship conforms to applicable customer requirements per business unit ISP - Central Offices, Data Centers, Customer Premises, etc... Review quality trends using Microsoft BI / Dashboards, similar tools, and create / adjust training. Facilitate and communicate appropriate resolution of findings and closure in all applicable internal and external systems. Lead root cause analysis efforts and mentor individuals in assigned region on corrective and preventative actions. Assists in developing procedures that reduce: Overproduction - more than customer needs or is willing to pay for (qty) Deviations from standards and/or regulations Transportation of things - either physical or electronic Downtime or waiting due to upstream process Inventory or human resources on hand Motion - worksite set up Processing - producing higher quality than required Under-utilized talent Performs other duties as requested by Manager Qualifications QUALIFICATION REQUIREMENTS Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasmand determination Exhibit industry awareness Exhibit intellectual curiosity Exhibit exceptional organizational skills Exhibit a strong problem solving approach Exhibit strong verbal and written communication skills Exhibit the ability to define problems, collect data, establish facts, and draw valid conclusions EDUCATION and/or EXPERIENCE High s