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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

1. Drive Customer Success - Shares and discusses industry and competitive market knowledge with partners to drive more competitive solutions, enhance partner growth, and influence business capabilities. Utilizes partner capabilities that aligns to business outcomes. Brings different partners from different solutions to activate different components.

2. Sales Performance Growth – As the owner, responsible for accomplishing SMB BizApps (Dynamics 365+ PowerPlatform) revenue target and driving SMB BizApps revenue YoY growth with key partners. Run the rhythm of business (ROB) motion with partners to drive accountability to BizApps customer success practice. Work with the partner development manager to help address performance gaps. Share SMB customer insights and recommendations to shape customer profile.

3. Sales Execution - Shares best practices and leverages expertise across team and advocates for strong coordination of internal resources to maximize sales efficiency. Encourages and coaches partners on tools and resources to help exhaust all opportunities to develop relationships with existing customers.

4. Customer Insights and Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction. Deep understanding of Cloud Ascent. Coaches partners on how to develop usage practice including a plan to generate leads for a specific workload. Leverages SMB segment expertise to support partners by ensuring that they have access to the right capabilities as needed.

5. Delivering Partner Success - Develops customer best practice building or enhancement plan in line with business goals, prioritizing the appropriate partners with the sales teams. Instructs the partner on how to approach customer success as a practice to deliver results most effectively. Improves understanding of partners with tools and analyses. Leverages customer targeting tools to identify optimal customer opportunities for partners to capitalize on (e.g., customer vertical opportunities).

Qualifications

Required/Minimum Qualifications

• 12+ years experience account sales, partner management, business development, platform ecosystem/network, or partner channel development in the technology industry.

• 8+years experience in CRM, ERP and related solution areas.

• Familiar with main industry, like high-tech manufacture, life science, new energy, auto, ect.

• Well know main players in the market, like SAP, Salesforce, NeoCRM, Fenxiangxiaoke, Yonyou, ect.

• Bachelor's Degree in Double E, Finance, Engineering or related field.

Additional Or Preferred Qualifications

• 1+ years experience with planning, budgeting, and other project management activities.

• Work experience in Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across commercial segments.

• Building strategic relationships and partnering with senior account executives.

• Track record of sales delivery and execution.

• Distribution channel management with proven business operational excellence and sales results through joint business planning, landing channel strategies, account management, and performance monitoring .

• Driving long-term sustainable sales growth with partners.

• Delivery on Quarterly and Annual Account Budgeted Revenue.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .