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Company:

Qualcomm China

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Job Overview::

GENERAL SUMMARY:

Qualcomm is the world-class company of next-generation wireless and multimedia. Be a part of a dynamic and innovative team, we are looking for talented software engineers to support China customers with the questions, issues, debugging, or troubleshooting regarding multimedia features, specifically display and graphics, on Windows/Android platform on Qualcomm chipsets.

The responsibilities of this role include:

Assist customers with display and graphics software integration, development, debugging and optimization work

Customer training, application notes documentation

Interact and drive various internal teams to complete complex tasks or customer issues

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Provides timely and accurate answers to common customer inquiries.

Identifies customer problems and works with manager and/or project leads to recommend solutions.

Provides customer input to design engineering team regarding modifications to Qualcomm solutions.

Performs root cause analyses on basic customer problems to identify underlying issue.

Participates in integrating Qualcomm software to customer requirements.

Assists the development team with customizing Qualcomm software to meet customer requirements.

Debugs issues in customer software systems.

Communicates essential technical information to be leveraged by sales and marketing teams.

Participates in and represents customer perspectives in internal project meetings.

Demonstrates advanced knowledge of debugging techniques for a specific work area (e.g., Wi-Fi, Bluetooth).

Owns a piece of a software module and tests and recommends appropriate modifications and enhancements in light of customer needs to appropriate party.

Publishes (e.g., writes, reviews, and edits) product technical documentation.

Demonstrates Qualcomm products and offerings to customers as instructed by tech leads.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

OR

Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.

OR

PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.

• 1+ year of any combination of academic and/or work experience with debugging techniques.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.

Qualcomm is an equal opportunity employer and supports workforce diversity.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification