Job Information
IMKO Workforce Solutions Field Service Tech (Field Service Technician) in Sioux City, Iowa
IMKO is [recruitingan experienced [Field Service Technician to assist in window repair and replacement parts. This is a permanent position with our client company. [This position will travel frequently with extended absences from home. Field Service [Technician[ travel up to 450 miles outside of the Sioux City limits and are normally out Mon - Thurs each week. A construction background, prior assembly/ production are helpful. Proven field service experience is preferred.
[Field Service Technician Responsibilities are, however, will not be limited to: ]{arial",sans-serif"=""}]{helvetica",sans-serif"=""}]{arial",sans-serif"=""}]{helvetica",sans-serif"=""}]{arial",sans-serif"=""}]{helvetica",sans-serif"=""}
- Provide service and customer support during field visits or dispatches.
- Review on site installation, repair, maintenance, and examine tasks.
- Diagnose errors or technical problems and determine accurate solutions.
- Produce timely and detailed service reports while documenting procedures.
- Confirms product functionality and provides warranty repair or replacement on-site when necessary.
- Build positive relationships with customers.
- Operate vehicle in a safe manner.
- Attends regular ongoing education as scheduled of window products.
- Maintain and work in a safe manner following safety protocol.
- Support assigned duties of management to assist in the operations of the company.
[[Field Service Technician [Required skills: ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{#_Hlk159568663}
Field Service Technicians
are required to stand/walk up for 8 or more hours in a day; bend, twist, use hand to finger, handle, controls; climb in/out of van and up/down ladder; balance, reach with hands and arms; lift, push, pull up to 50 pounds.
Demonstrates the ability to troubleshoot, test, repair, and service windows.
Field Service Technician can
handle multiple tasks within a single day; does not allow longer-than-expected service calls or major setbacks
Shows excellent customer service skills and the ability to diagnose issues through non-technical descriptions that are provided by customers.